Orem Toyota - Service Center

Exceptional Experience We were treated kindly by everyone. We got there a little early for our appointment and they immediately welcomed us in and started the process. We w We were treated kindly by everyone. We got there a little early for our appointment and they immediately welcomed us in and started the process. We were there for a factory recall of air bags on our Toyota and had been told that the repairs would take from a half to a whole day to do. Our service rep, told us that because we lived over 100 miles away, they would get us out as quickly as possible because of our long trip home. We were given a courtesy shuttle ride to the University Mall where we figured we would enjoy some window shopping while waiting. We had time to find some piano music and a snack and were delighted when we received a call two hours later that our car work was finished. They sent the shuttle to pick us up and within 15-20 minutes were driving away from the Brent Brown dealership. Everyone we talked to or who helped us were professional, but were very kind and caring. We had a very exceptional experience! More

Excellent Service As usual, Josh Tanner does a great job with my auto needs. 5+ stars. He helps me to get in and out as soon as possible. He's very personable and helpf As usual, Josh Tanner does a great job with my auto needs. 5+ stars. He helps me to get in and out as soon as possible. He's very personable and helpful. Give him a raise! As far as the servicing goes, it's alright. I waited three hours total to get my rotors resurfaced, but there were a lot of customers, so I understand and Josh was there for me. Servicing note: I've had a hubcap fall off every time I've had my tires removed from this location however; perhaps it's coincidence, but it's been twice in a row now... More

Great Service! I own a Toyota Sienna and regularly service my vehicle at the dealership. The service representatives are always kind and professional. They communi I own a Toyota Sienna and regularly service my vehicle at the dealership. The service representatives are always kind and professional. They communicate well and let me know when my vehicle is done and if it needs additional work. In the past when I have had a problem with my vehicle, my service representative and the dealership general manager, George, have always been quite generous with helping me solve difficult problems and I truly appreciate their efforts to help. Thanks so much for six years of great service! More

Great service Took my Avalon in for the one year service. When I arrived the servic writer I was scheduled to see was busy so another stepped in and wrote up the pa Took my Avalon in for the one year service. When I arrived the servic writer I was scheduled to see was busy so another stepped in and wrote up the paperwork. The work was finished on the time promised. More

Service Professionals Service rep was polite, knowledgeable, and made the service process easy. The worked on my Prius C that I had bought new. Checked out everything, clea Service rep was polite, knowledgeable, and made the service process easy. The worked on my Prius C that I had bought new. Checked out everything, cleaned the hybrid battery area, and informed me that I still had free oil change and tire rotation - which I was not expecting. More

Everyone was so helpful This was my first time at the Service center and I didn't exactly know where to go. As I walked around a gentleman that worked there came up to me and This was my first time at the Service center and I didn't exactly know where to go. As I walked around a gentleman that worked there came up to me and I told him what I needed and he says let me take you there and he personally took me there and made sure that I knew what I was doing and let me know where I could wait or if I needed a shuttle. More

Quick friendly service They where great and friendly. Had a clean shop. I was quickly shuttled to my house after I dropped of my truck in a clean vehicle They where great and friendly. Had a clean shop. I was quickly shuttled to my house after I dropped of my truck in a clean vehicle More

Good service and convenient waiting area Good service. One of the package of 3 for $99. Decent deal and convenient To be able to work while waiting. The kids room is really a benefit. Good service. One of the package of 3 for $99. Decent deal and convenient To be able to work while waiting. The kids room is really a benefit. More

Keeping service updated Its always nice to know that the people at Toyota are interested in our safety and to keep out car in great running condition. I only came for regular Its always nice to know that the people at Toyota are interested in our safety and to keep out car in great running condition. I only came for regular service and inspection and emmission so I could get my car liscensed and found my tires didn't pass so they offered me a ride so they could replace the tires and then came and picked me up later so I could pick up my car the shuttle drivers were very nice. Thank you so this took a little longer than I planned on but glad to have this work done More

These guys are great~ Had my second service check-up for my 2016 Toyota Corolla S. Easy to make appointment. Greeted very warmly. Finished before they said they would be Had my second service check-up for my 2016 Toyota Corolla S. Easy to make appointment. Greeted very warmly. Finished before they said they would be. More