Orem Toyota - Service Center

Taking our car in for its first scheduled service was quick and easy. I liked being able to schedule it online. When I got there, Drew was great to work with. He was proactive and attentive as I asked ab quick and easy. I liked being able to schedule it online. When I got there, Drew was great to work with. He was proactive and attentive as I asked about a noisy door hinge. The waiting room was pleasant and accommodating. I was in & out in just about an hour. More

Personable, friendly. I bright the car in for service recently and was treated with courtesy, and the service was performed promptly. I bright the car in for service recently and was treated with courtesy, and the service was performed promptly. More

I had an outstanding experience with Joel Kitchen and Brent Brown service department. I had an unexpected service need because the splash guard under my car was coming loose and hanging down. I drove to Brent Brown service department. I had an unexpected service need because the splash guard under my car was coming loose and hanging down. I drove to the service department and was able to get help right away. Joel treated me in a very kind and professional manner. The repair was made and my car was checked out for any other needs. The price was very fair. I have complete confidence in Brent Brown Toyota service department. Thank you Joel and staff! More

I went for my first 5000 miles for my corolla, service was good, it took around 60 minutes since I arrived. there is good poits, Joel was amazin and servicial for my questions and updates. I had an app was good, it took around 60 minutes since I arrived. there is good poits, Joel was amazin and servicial for my questions and updates. I had an appointment and was abble to enter 30 minutes early, waiting area its algo good and you have snack machine and tables + free internet. now about the bad things, even I had an appointment + request the shuttle service, they ask me to add me on the shuttle list. I did this at 4:07pm, they driver was supossed to call me, but that didnt happent, I wait 30 minutes to ask Joel about the shuttle service, the van was just arriving and they were cleaning one, but there was another one outside parked... no one shows up and i had to wait, no ones call me never. so car service was good, customer service was not that good. I also was expecting a car at least somehow vaccum or a car wash as my nyssan car service gift. More

The dealership was great and attentive to our needs. They were extremely helpful and answered any and all of our questions, even though we might have been a little annoying. They were extremely helpful and answered any and all of our questions, even though we might have been a little annoying. More

I had my 30,000 mile service, they didn't reset the need maintenance again. Also bought new tires, when I got home I checked them out. I was missing to valve stem covers. Have emailed and talked on the chat maintenance again. Also bought new tires, when I got home I checked them out. I was missing to valve stem covers. Have emailed and talked on the chat line, said I would be contacted haven't heard a thing yet. More

She handled my service quickly, made it easy, and I felt she was honest. Thanks she was honest. Thanks More

Quick with the answers and always easy to deal with. Will retain continued service with them. Will retain continued service with them. More

Great timely service! Always on time which certainly helps with my schedule. 5 stars again! Always on time which certainly helps with my schedule. 5 stars again! More

Joel and the service team are always very kind and professional when I bring my truck in to service it, he always informs me about what is due, and if anything else is needed. He also takes care of an professional when I bring my truck in to service it, he always informs me about what is due, and if anything else is needed. He also takes care of any issues I bring up and let's me know when it will be done. The service teams rocks, but Joel is your allstar More