Orem Toyota - Service Center

Great people and even a better service. You get welcomed once you walked in there. You get welcomed once you walked in there. More

I appreciate being able to make an appointment and their prompt service. They always let me know what could be done to improve my car performance, but they don't push it on me. prompt service. They always let me know what could be done to improve my car performance, but they don't push it on me. More

My advisor, Drew, was great. Doing warranty work, Brent Brown took my concerns seriously and worked to resolve them. Great, clean, facility with good people. Doing warranty work, Brent Brown took my concerns seriously and worked to resolve them. Great, clean, facility with good people. More

Was very helpful and knowledgeable about the issues of my car. Communicated me through your the whole process. car. Communicated me through your the whole process. More

Lani and Joel were stellar in resolving an issue and finding an actual solution. Lani was fantastic to work, she was patient and courteous in going over information and answering questions. Couldn't hav finding an actual solution. Lani was fantastic to work, she was patient and courteous in going over information and answering questions. Couldn't have asked for better assistance! More

Oil change appointment took over 2 hours even though I had made an appointment a month previous. Should of been only 45 minutes to 1 hour. had made an appointment a month previous. Should of been only 45 minutes to 1 hour. More

Fast service. Our service rep, Milani was fantastic--friendly and efficient. Brent Brown Toyota does a good job. Our service rep, Milani was fantastic--friendly and efficient. Brent Brown Toyota does a good job. More

I showed up 15 minutes early for my appointment, checked in was quoted an hour for an oil change and tire rotation that’s with an appointment. Felt that was a little long but it is what it is. An hour and 2 in was quoted an hour for an oil change and tire rotation that’s with an appointment. Felt that was a little long but it is what it is. An hour and 20 minutes past to check on my truck. Apparently they put me under an employees name that wasn’t working that day. So I was forgotten about and was sitting there with name never being called nor informed that my service was completed. I waited around finally got someone to check on my truck. I spoke with the service manager that said to me no joking “what’s up” 3 times before I could get a word out. I was treated like a punk kid and he was too busy to take a 2 minute conversation. Terrible behavior on his part. More

Fast and efficient servicing. Received text and email about the status of my vehicle which was really nice to know. Jaron was friendly and tried to find best possible solution for Received text and email about the status of my vehicle which was really nice to know. Jaron was friendly and tried to find best possible solution for my issue. First service went smoothly. Thanks. More

I loved how Orin answered my questions and noticed the needs I had without overselling me. That was refreshing. needs I had without overselling me. That was refreshing. More