Orem Toyota - Service Center

They done a good job on my tundra. They kept me advised on how it was coming along because I was waiting for it.They we’re very professional. They kept me advised on how it was coming along because I was waiting for it.They we’re very professional. More

Great service. I appreciate BB service because they really do care about their customers. I wouldn't hesitate to come back. I appreciate BB service because they really do care about their customers. I wouldn't hesitate to come back. More

All went well except Jason didn't hear that I wanted the tires balanced as well as rotated and we had to wait again while they took the tires back off and balanced them. I can't say if the work was good or tires balanced as well as rotated and we had to wait again while they took the tires back off and balanced them. I can't say if the work was good or not because the car was running well when I brought it in and still does. Trusting you. More

They would not warranty damaged parts. They claimed they did not know about, and had not heard about the defective part even after they supposedly researched the issue. The service advis They claimed they did not know about, and had not heard about the defective part even after they supposedly researched the issue. The service advisor was hurriedly making calls as i picked up the vehicle claiming to have spoke with his supervisor and manager. A 1 minute google search proved them wrong. This part is known to be defective and was warrantied by another dealer. I will not purchase a vehicle from Brent Brown Toyota. I will not use them for service in the future. I was advised to not use them for our fleet service and now I know why. They proved the reason for not using Brent Brown Service. We will travel the additional distance to use a different service department. More

My experience with Jeron was straight forward and pleasant. I hope he continues to be my service representative. pleasant. I hope he continues to be my service representative. More

the service Brent Brown provided was fast and effective; people were professional; recomend brent brown people were professional; recomend brent brown More

It’s been a really frustrating process - they ordered the wrong parts at first and only communicated with me after I reached out to them. They took 3 weeks to get the work done I was told would only take a c wrong parts at first and only communicated with me after I reached out to them. They took 3 weeks to get the work done I was told would only take a couple of days and the car had 200miles on it when I got it back. Super disappointed. More

Andrew was the most helpful service advisor I have worked with at Brent Brown since I bought my car more than 18 months ago. with at Brent Brown since I bought my car more than 18 months ago. More

I bought my SUV 3. 5 years ago and have been having them service it since. I have been very pleased with all activities with them. 5 years ago and have been having them service it since. I have been very pleased with all activities with them. More

Hi I would like to say Denton was awesome. He was very kind and knew all about the trucks we looked at. helpful with putting the running boards and windshield on. He was very kind and knew all about the trucks we looked at. helpful with putting the running boards and windshield on. More