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Orem Toyota - Service Center

Orem, UT

4.1
4,862 Reviews
Call Service Center (801) 823-6020

4,862 Reviews of Orem Toyota - Service Center

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April 04, 2024

The technicians are fast, efficient and competent. The prices are fair and the dealrship has good customer service. More

by EGGLESTONericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

We're glad to hear your positive feedback about our quick and effective technicians. At Brent Brown Toyota, we strive to provide excellent service at a reasonable cost. Thank you for acknowledging our efforts.

April 03, 2024

Andrew really listened to what I said my cars symptoms were and he worked with his service group to find the problem and fix it. More

by KIMH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

We value your feedback at Brent Brown Toyota. It's always reassuring to hear how our team successfully took care of your vehicle issues. They truly strive to listen and solve every concern effectively and efficiently.

April 03, 2024

Orrin went above and beyond to make things right and I really appreciate that a lot! More

by DAZZLEMEUP
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

We're pleased to hear our team was able to assist you so effectively. Your continued trust in Brent Brown Toyota is greatly appreciated. Thank you for your feedback.

April 02, 2024

Convenient, fast, helpful. Has shuttle so I can get to work very friendl and helpful More

by della_737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank the shuttle driver
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Apr 13, 2024 -

Orem Toyota responded

We appreciate the kind review. Thanks to our team, Brent Brown Toyota remains committed to convenient and quick service for all customers. Your acknowledgement is appreciated.

April 02, 2024

Had a great experience with Brent Brown. They gave me a free oil change and provided honest feedback about the condition of my vehicle. More

by TYLER.GREGERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We value your positive feedback at Brent Brown Toyota. We're glad you appreciated our complimentary oil change and honest vehicle condition review. Thank you for choosing us.

April 02, 2024

Drew was awesome. My daughters car needed service while going to school in Provo and he took excellent care of her car and communicated efficiently. More

by teflon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We're glad our team at Brent Brown Toyota was able to efficiently service your daughter's car and communicate effectively. Your trust in us is greatly appreciated.

April 02, 2024

Dejan esperando mucho y uno tiene que ir al mostrador a preguntar por el carro More

by jimenezjfsud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

Hello, Please know your feedback is important to us here at Brent Brown Toyota. I would appreciate the chance to speak with you about the level of customer service you received from our Service Team during your recent visit. Could you reach out to me at your earliest convenience? Best, Customer Relations Manager 801-223-4406

April 02, 2024

So I have limited experience with this dealership so my review is based on my 2 interactions. My last interaction, it everything was great. Joel was quick to come talk with me and he provided me with all t More

by kiomac13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Orem Toyota responded

Thank you for your positive feedback about our Service Department! We're glad to see that you had a great experience with our team. Please feel free to reach out to us if you'd like to discuss your previous visit. We value your business and hope to continue providing excellent service to you in the future.

March 31, 2024

Great reps. Fast. Friendly. Helpful. I find a place to work while I wait, and it was done before the time given. More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Barney
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Apr 13, 2024 -

Orem Toyota responded

We appreciate your kind words - our aim at Brent Brown Toyota is to provide efficient and friendly service. Take care.

March 31, 2024

Service department is top notch. Always fast and helpful with any problems, issues or questions. Drew and Josh are awesome! More

by DABINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We're pleased to hear that you had a positive experience with our service department at Brent Brown Toyota. Our team, including the people you've mentioned, strives to provide quick and useful assistance. Thanks for your 5-star review!

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