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4,862 Reviews of Orem Toyota - Service Center
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April 11, 2024
Good service and I am happy for that …. Keep having your customers happy …. Good job Keep having your customers happy …. Good job More
by maruvi24
Verified CustomerEmployees Worked With
April 11, 2024
Andrew was great! Very personable and made sure to give me the information I needed. Very personable and made sure to give me the information I needed. More
by Cheyenne
Employees Worked With
April 11, 2024
Pleased with their service (at no charge! ). But, they kept the car overnight without a phone call to us. ). But, they kept the car overnight without a phone call to us. More
by CLEWIS1837
Employees Worked With
April 10, 2024
Buena atension lo único es que no limpian las manchas de las manos de aceite las manos de aceite More
by rey75227
April 10, 2024
Even with an appointment, I waited 3 hours for my regular service! There were no updates, and they didn’t give me a summery paper when I left. The workers were nice, but that was about it. service! There were no updates, and they didn’t give me a summery paper when I left. The workers were nice, but that was about it. More
by REESERACHEL25
Employees Worked With
I don’t see the people I worked with in these categories.
April 10, 2024
You didn’t fix the idle speed after you put in new thermostats for $600. thermostats for $600. More
by DKSAND
Employees Worked With
April 09, 2024
Drew did an excellent job on my last service and went the extra mile with the warranty company and Dealing with a difficult situation extra mile with the warranty company and Dealing with a difficult situation More
by DAVIDCASSANI1
Employees Worked With
April 04, 2024
Had routine maintenance performed. My representative was friendly, kept me informed, and took care of everything needed. My expected wait time was average. No issues and good experienc My representative was friendly, kept me informed, and took care of everything needed. My expected wait time was average. No issues and good experience. More
by beergirlee
Employees Worked With
Joshua
April 04, 2024
Great service, excellent attention from Joel, fast communication, well-specified and very professional report and clarity communication, well-specified and very professional report and clarity More
by REVOLLEDOCHAVEZ
April 04, 2024
Addyn did a great job greeting me and getting me set up with Orrin. I had an appointment for 3:30. Orrin did say that they were very busy and it’ll probably take 1-1.5 to complete the service. I planned on with Orrin. I had an appointment for 3:30. Orrin did say that they were very busy and it’ll probably take 1-1.5 to complete the service. I planned on waiting so I said that was fine. It ended up being closer to 2hrs which was a little frustrating. Then he said they noticed a missing lug nut when they rotated the tires. It was there the last time we brought it in for a rotation so we’re not sure how it went missing. Orrin is doing a great job in helping us locate a replacement though. I did notice two other minor annoyances with my service besides the wait and the missing lug nut. As I drove away the hood suddenly popped up. It scared me bc there was no indicator that it wasn’t shut completely. Luckily, I wasn’t on the freeway yet. I had to pull over to close it completely. Lastly, when I got home I noticed the technician had just left my lug wrench on my passenger seat instead of returning it to the ziploc bag they found it in. I know these are small things but good service is remembering these little things. Overall, I do enjoy coming to this dealership for service. More
by rbadewitt
