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4,862 Reviews of Orem Toyota - Service Center
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April 17, 2024
Not impressed. Once they started it was quick, but wait time was almost an hour, even with an appointment. They opened the passenger compartment, which I know becau Once they started it was quick, but wait time was almost an hour, even with an appointment. They opened the passenger compartment, which I know because I found contents on the floor and jumbled in the compartment. Priced me for a service that they didn't have the parts for. I asked for updates twice. More
by TAVEREN33549
Verified CustomerEmployees Worked With
April 17, 2024
Always grateful for the service and speed! good staff and attention! easy and quick access to appointments good staff and attention! easy and quick access to appointments More
by michellleraposo
Employees Worked With
April 17, 2024
I think they do good work, but they always take 30-40 min longer than they say. It is frustrating to wait for two hours to get an oil change. longer than they say. It is frustrating to wait for two hours to get an oil change. More
by heather.balli1
Employees Worked With
April 15, 2024
Drew was excellent. He did everything we asked. I have a skid plate on my vehicle and your service dept ruined the last one on my FJ. They stripped the bolts inside th He did everything we asked. I have a skid plate on my vehicle and your service dept ruined the last one on my FJ. They stripped the bolts inside the frame. We asked Drew to have them Not use power tools on this. Drew took a pic and showed us. Very Nice guy. However I did not appreciate the scheduling dept. scheduling my appt for 11 am and then my 4Runner was not taken back for the oil change until after 12:15. What is the point of scheduling an appt and then making us more then an hour to start our service? I don't live close so it is a drive to bring my vehicle there. I feel like I get the runaround when I come down for an appt. You should work on getting appts in when they are scheduled. More
by K8ERIC
Employees Worked With
April 14, 2024
They are easy to work with, efficient, and offer tons of services for your vehicle. services for your vehicle. More
by JOSH.R.HUGHES
April 14, 2024
They did their best but I have gone to better dealerships so I could not rank them the best. so I could not rank them the best. More
by funkoregonutah
Employees Worked With
April 13, 2024
Did a great job getting my car repaired. The service was friendly and efficient. And thanks for the discount! This is where I always take my cars. The service was friendly and efficient. And thanks for the discount! This is where I always take my cars. More
by AJ
April 13, 2024
Fast service, just wish they would have asked before airing up my tires, I just got them to where the tread all hit the road, now I’m running on the center of the tread again. airing up my tires, I just got them to where the tread all hit the road, now I’m running on the center of the tread again. More
by jerrytwoelk
Employees Worked With
April 12, 2024
Great job perfect timing customer service was great thank you for treating me well and servicing you for treating me well and servicing More
by toddbona64
April 12, 2024
The service advisor who greeted me as I was leaving my vehicle was kind, and very personable. He was able to get my vehicle serviced; even though I didn't have an appointment. He let me know that the part vehicle was kind, and very personable. He was able to get my vehicle serviced; even though I didn't have an appointment. He let me know that the part I needed was on back-order, but he was abe to secure another one. More
by starcurley42
Employees Worked With
Joshua Tate
