Orem Toyota - Service Center

Joel said it would take an Hour fifteen minutes and thats what it took. Thank you!! what it took. Thank you!! More

Its always great service at Brent Brown Toyota. They go out of there way to make it a good experience! They go out of there way to make it a good experience! More

This was not a great experience. It took over 3 hours for an oil change It took over 3 hours for an oil change More

Lina was exceptional. Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car need Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car needs. More

Milani was wonderful. She explained everything and took good care of me, answering all of my questions. She explained everything and took good care of me, answering all of my questions. More

Disorganized service dept staff wasted my time by not ordering the parts I needed then downplaying that I would need to leave my Tacoma the weekend (job was supposed to be started and finished on a Frida ordering the parts I needed then downplaying that I would need to leave my Tacoma the weekend (job was supposed to be started and finished on a Friday). More

The service center used to be great you would be in and out in less than an hour for an oil change and that would be a walk in w/o an appt. Now that you make an appt it is 2 hrs. This time there were pe out in less than an hour for an oil change and that would be a walk in w/o an appt. Now that you make an appt it is 2 hrs. This time there were people that came into the waiting area after me that got their service done before me. The center used to be very friendly, nice and informative not so much this time. When I got into to my car the passenger seat was laid completely back touching the back seat not sure why that was like that. More

I came in for regular maintenance - an oil change and tire rotation. Ended up needing rock chip repair and some air filter replacements. Took a fair amount longer than usual, but I had a book to read w tire rotation. Ended up needing rock chip repair and some air filter replacements. Took a fair amount longer than usual, but I had a book to read while waiting, so it worked out alright. More

They helped me find the right truck for the TRD lift kit I wanted in the Tundra. All thanks to Rick in accessories. I wanted in the Tundra. All thanks to Rick in accessories. More

It’s fine and good enough to not have to drive to Salt Lake but not good enough to drive from Salt Lake to Provo. Lake but not good enough to drive from Salt Lake to Provo. More