Orem Toyota - Service Center

I appreciate how quickly Brent Brown Toyota gets my car in and back out for its regular maintenance. I love being able to schedule my appointments online and simply wait for the work to be completed in the in and back out for its regular maintenance. I love being able to schedule my appointments online and simply wait for the work to be completed in their waiting area. More

Quick, on-time, fixed known issue with "trailer detected". Only negative is they shut off my headlights from the Auto setting!! Please stop doing that! detected". Only negative is they shut off my headlights from the Auto setting!! Please stop doing that! More

Overall is was a very good experience with lots of employees in the service department, however after being greeted quickly I was left standing there waiting for about 5 minutes for someone that I bel employees in the service department, however after being greeted quickly I was left standing there waiting for about 5 minutes for someone that I believe was named Jamie or something like that. Jamie appeared to be busying at his computer station and helping the customer in front of me.while at least 10 other employees where all there doing who knows what. I was surprised that will all of those employees that were there only Jamie could talk to me and assign the service number. Other than that the experience was great. I don't believe that I worked with anyone in your Service dept list but I could not proceed without selecting someone so I selected them all :( More

Joel & Brent Brown Toyota do a great job taking care of my Highlander & me! Joel keeps on top of any work needed & treats me as though I'm an old friend whenever he sees me. Thanks! my Highlander & me! Joel keeps on top of any work needed & treats me as though I'm an old friend whenever he sees me. Thanks! More

You could have sold me 2 vehicles, a car and a pick up but you let local competitors beat you significantly on price. I tried! but you let local competitors beat you significantly on price. I tried! More

Did not enjoy at all. Way too expensive. Felt like they were overcharging me for everything. Way too expensive. Felt like they were overcharging me for everything. More

Very slow to receive the vehicle, very rude and rude people who serve. Also slow to do basic jobs. They do things so badly that they don't have time to remove the maintenance notice. They are terrible a people who serve. Also slow to do basic jobs. They do things so badly that they don't have time to remove the maintenance notice. They are terrible at sales and service. More

I was very disappointed in the tactics used to sell me an extended warranty. I f I would have known the price before I said yes I would not have bought it. Instead they tell you it is only going to increase extended warranty. I f I would have known the price before I said yes I would not have bought it. Instead they tell you it is only going to increase your payment a certain amount. The price is way to high. More

They did an excellent job got the car done faster, and what they said. Great job what they said. Great job More

Don’t make the tore pressure 4 tire balance to the same PSI. One is super low than the other 3 Don’t even do car wash but all other dealers do that when I did car maintenance. M PSI. One is super low than the other 3 Don’t even do car wash but all other dealers do that when I did car maintenance. M More