Orem Toyota - Service Center

Moe Afu was great orienting me and taking care of servicing my car. Appreciate his help. servicing my car. Appreciate his help. More

They did fix my camera, but did not fix the squeak or the low air pressure in the tires. low air pressure in the tires. More

My sales person was amazing as well as my finance person great job thank you great job thank you More

People Super! !! The process to speak only with person who checked in my car for service is CRAP!!! All service people should feel free to find out the status of !! The process to speak only with person who checked in my car for service is CRAP!!! All service people should feel free to find out the status of my vehicle when the person who checked it in is at lunch, has the day off, or is absent for whatever reason. The people who actually did the service (repair) were fantastic! More

Tried multiple times to pay and get a final invoice amount. No one would ever call me back. I call 4 times to pay and nobody would help me. Enrique never called me back and I still don’t have the PDF o amount. No one would ever call me back. I call 4 times to pay and nobody would help me. Enrique never called me back and I still don’t have the PDF of the work done to my Tacoma. More

I often have to wait a long time to get the service done even though I have an appointment. This time they completed the service very quickly. The advisor didn’t try to sell me something I did not need. even though I have an appointment. This time they completed the service very quickly. The advisor didn’t try to sell me something I did not need. More

I just did routine maintenance and I think everything went very well. The service was good and they were always in contact with me. went very well. The service was good and they were always in contact with me. More

My 2024 Toyota Crown was due for its first 5000 mile service interval. The staff was friendly, They did an oil change, replaced a defective wiper blade and adjusted the headlights up a bit all per my service interval. The staff was friendly, They did an oil change, replaced a defective wiper blade and adjusted the headlights up a bit all per my request. The mechanic was kind enough to show me how to adjust the headlights a bit more if needed. More

They take forever, over an hour for a tire rotation and apparently 5 hours to program a key. They didn’t do the tire rotation that was not only scheduled to be done in the same day as the key but when we a apparently 5 hours to program a key. They didn’t do the tire rotation that was not only scheduled to be done in the same day as the key but when we asked repeatedly nobody could answer if the rotation was done but we got a text that the car was ready and then it was not done. Bad communication. It’s unfortunate this is the only Toyota dealership near us, we have not been pleased with the recent services or lack thereof. More

I always take my car to the dealer - Brent Brown- for service. Great personal service, prompt and quality. service. Great personal service, prompt and quality. More