Orem Toyota - Service Center

They are very kind. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. More

I have owned Toyota cars for more than 20 years and have always taken them to the dealer to be serviced. The service I have received at Brent Brown Toyota now Orem Toyota has been excellent. Communication always taken them to the dealer to be serviced. The service I have received at Brent Brown Toyota now Orem Toyota has been excellent. Communication on how long the service will take for my cars is crucial since I normally wait at the dealership. The Service Advisors I have worked with are great at keeping me apprised of timing, etc. I highly recommend Orem Toyota for servicing your Toyotas. More

Took longer than expected, however it was fixed to my satisfaction. My service rep was very helpful . satisfaction. My service rep was very helpful . More

Even with an appointment, I had to wait 45 minutes for them to begin the service. They also suggested some work (for $141) that no other dealer had mentioned, and that was for 4 other service appointment them to begin the service. They also suggested some work (for $141) that no other dealer had mentioned, and that was for 4 other service appointments. I think they were trying to make some additional money, ads the service was under warranty. More

Lani was so professional. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. More

Very helpful and polite with great service and love the service videos gives me a lot a confidence in there work service videos gives me a lot a confidence in there work More

I used my new windshield wipers for first time today and unfortunately discovered that they don’t work. Must be very poor wipers. I’m very disappointed. unfortunately discovered that they don’t work. Must be very poor wipers. I’m very disappointed. More

Lani is always very helpful! She always gives us updates and she is really helpful when my wife takes her vehicle in. She always gives us updates and she is really helpful when my wife takes her vehicle in. More

I was greeted promptly, and my car was taken for the scheduled service. Kaua was very professional and friendly. The service took longer than I expected, but Kaua did what she could to expedite completi scheduled service. Kaua was very professional and friendly. The service took longer than I expected, but Kaua did what she could to expedite completion. More

I appreciate the customer service they gave me They were responsive through the whole process. responsive through the whole process. More