Orem Toyota

I knew I wanted a new 2013 Toyota Avalon Limited. I knew the color, the interior, the additional options, and the MSRP. I visited several dealerships to get bottom-line, out-the-door prices. Spencer gave the color, the interior, the additional options, and the MSRP. I visited several dealerships to get bottom-line, out-the-door prices. Spencer gave me a price and told me I wouldn't beat it. A day later, I called to say he was right and would he please order/find the car for me. In less than a month, I had my car. The price was as quoted, Spencer arranged to be there when I came (from 280 miles away) to pick it up. Everyone was knowledgeable, pleasant, and efficient. The entire experience was trouble and stress-free. I would recommend Brent Brown Toyota without hesitation. More

Dustin and Andrew worked hard to make the deal work for the dealership but not the customer. Shelton after the signing showed his temper. Kyle was very mean, demeaning and threatening. Kelly was civil b the dealership but not the customer. Shelton after the signing showed his temper. Kyle was very mean, demeaning and threatening. Kelly was civil but did nothing to solve the problem. Dustin was nice and kind but mostly to make the deal work for them. Andrew was very business like and non concerning. The whole experience was like Night Rider signing with the devil. More

Brent Brown Toyota made buying a new vehicle very painless! Every person we dealt with was very helpful. We would definitely purchase another vehicle from this dealership and we will and have recom painless! Every person we dealt with was very helpful. We would definitely purchase another vehicle from this dealership and we will and have recommended others to them. More

Wonderful! Very happy with my car and the help I received. They were kind enough to give me another car while the tint was being done. received. They were kind enough to give me another car while the tint was being done. More

I went to Brent Brown Toyota to look at a used Toyota Rav4. The Rav4 I was looking at had two open safety recalls. When I brought this up with the sales manager, he got rude and defensive. He told me Rav4. The Rav4 I was looking at had two open safety recalls. When I brought this up with the sales manager, he got rude and defensive. He told me that I had just been reading a bunch of crap on the internet and walked away. He would not even listen to what I had to say. I felt so small and belittled. They did not even think I was worth talking to. Once I got home, I called and talked to a general manager to tell him what happened. He offered to make things right, but has never followed through. He said he would help me find a car, but they have done nothing. I was humiliated in the dealership, but I was willing to overlook the incident if they were sincere about helping. I am very disappointed, as it appears they did not care about how I was treated, or even helping me find the right car. More

Scott was very friendly from the get go, and didn't make me feel any pressure whatsoever. He found out what kind of car I wanted, and didn't go straight to payments or loan term length or any stupid de make me feel any pressure whatsoever. He found out what kind of car I wanted, and didn't go straight to payments or loan term length or any stupid dealer trick. He was just sincere and wanted to make sure I got what I wanted. I bought an '06 Altima 2.5 S from this dealership. The test drive was great, Scott was very helpful. I worked with Rocky and Scott during the sales process. They were very reasonable and I got a great price after some negotiating. I recommend these guys! More

my Fiance and i just bought two nex cars from Brent Brown and had the oppertunity to work with Chris. We are so happy that it was him that came up to us that day! he is by far the BEST car dealer we have eve and had the oppertunity to work with Chris. We are so happy that it was him that came up to us that day! he is by far the BEST car dealer we have ever worked with! he was friendly, informative, helpful and we truly felt like he wanted what was best for us. He didnt make us wait around for ever while he was "checking" on things, didnt try and talk us into something we didnt want..all in all we really felt like he wasnt just trying to get a sale. thanks Chris and all those at Brent Brown! More

I went into Brent Brown after checking out a few other dealerships for the truck I wanted. I was very impressed! They had the truck I wanted and it was in better shape then any of the others I had seen. I dealerships for the truck I wanted. I was very impressed! They had the truck I wanted and it was in better shape then any of the others I had seen. In fact, the truck was so perfect I really had to look to see if anything was wrong with it. As I drove off their lot with my truck it felt like I had just bought a new one, even though it was 10 yrs old. Ryan listened and made it as easy as possible. In fact I told him I was in a time crunch and within the hour I was walking out with the keys to my truck. There is always the concerns of buying a vehicle and this by far was one of the best experiences I have had buying a vehicle from a big dealer More

In over 20 years of buying cars I've never had a better experience. There was no pressure or gimmicks. I was buying long-distance and needed to do much of the inquiry and negotiations over the pho better experience. There was no pressure or gimmicks. I was buying long-distance and needed to do much of the inquiry and negotiations over the phone and by email. Their responses were prompt. They worked hard to get me what I wanted for a price I could afford. They gave me a great value for my trade-in and I was able to walk in and out of the dealership in record time. I used to rank buying cars just below visiting the dentist. Now I look forward to our next auto purchase. We'll be back! More

I went to Brent Brown for a new Toyota, and was pleased with our experience. Our salespeople were friendly, attentive, and gave me us a very competitive deal. I also liked that they were willing to communi with our experience. Our salespeople were friendly, attentive, and gave me us a very competitive deal. I also liked that they were willing to communicate via text message to answer questions and prepare for our visits. To get a better deal, they gave us more money on our trade in than it was worth. Excited to be driving a nice, reliable car. More