Orem Toyota

Rocky was great to work with. The staff was also very friendly. The dealership gave me what I wanted on my trade-in. Some of my previous car buying experiences have been pretty negative so I wasn't looki friendly. The dealership gave me what I wanted on my trade-in. Some of my previous car buying experiences have been pretty negative so I wasn't looking forward to car shopping. However, this experience was completely different. I didn't feel like the salesman or the dealership jerked me around. I appreciated being treated as well as I was. Such a totally different experience. I would totally suggest Brent Brown and my salesman Rocky Nelson to friends and family. More

Service was great and Lane was very helpful, as well as Sydney. Got me in a great car for a great price, and I couldn't be happier. Definitely will recommend. Sydney. Got me in a great car for a great price, and I couldn't be happier. Definitely will recommend. More

The salesperson was very helpful. There was no pressure to buy a specific model or extra features. I would return to Brent Brown Toyota for my next new car purchase. to buy a specific model or extra features. I would return to Brent Brown Toyota for my next new car purchase. More

After two previous experiences that left a bad taste in our mouths.....we had no interest in buying a vehicle from here. However, we went in for a service call and found ourselves asking for information i our mouths.....we had no interest in buying a vehicle from here. However, we went in for a service call and found ourselves asking for information in regards to a newer Fj cruiser. We spoke with Sheldon and Spencer. I realize they are trained in sales tactics.....but these two were great to answer any of our questions and concerns. They gave us more than a fair price for our trade in and they went beyond the extra mile to make sure our payments stayed the same. We are overall very satisfied with the service, the payments and the vehicle we left with. I really do feel like they bent over backwards to make sure we walked away happy. I feel we got a fair interest rate as well. More

It is not easy to draw people in to buy a vehicle when temperatures are single-digit. It is not easy to sell cars then, either. Chris Cervantes was excellent to work with, even with a chilly sales floor a temperatures are single-digit. It is not easy to sell cars then, either. Chris Cervantes was excellent to work with, even with a chilly sales floor and even chillier lot of cars. He was patient and helped us get a great deal on exactly the car we wanted - and was patient while we figured out what that was. More

We had a great experience! John was very patient and provided all the options available. Rory was very straightforward and helped us decide to protect our investment with the "Armadillo" package. Brian provided all the options available. Rory was very straightforward and helped us decide to protect our investment with the "Armadillo" package. Brian made it all come together to get the financing and seal the deal for us. Overall, we would purchase another car from these guys. They provided a wonderful experience without anyone being pushy. More

We've done a lot of research on the right car and right dealership before actually walking into one. Part of which was the dealer rating online. This was the first and only place we went to before we purch dealership before actually walking into one. Part of which was the dealer rating online. This was the first and only place we went to before we purchased our brand new Camry XLE Hybrid. We worked with Rocky Nelson, who made the experience easy, untroubling and enjoyable. Rocky was never pushy nor aggressive. He helped us come to the best decision for us. Needless to say, we didn't need to go anywhere else and walked away excited about our purchase. Thank you Rocky!! More

I came from the worst car experince one could have and Brent Brown Toyota turned that it into a good one. Thank you for all of your help Brent Brown Toyota turned that it into a good one. Thank you for all of your help More

I have a long relationship with both Lane Brown and Larry Terry. They are very professional and helpful. I have bought several cars at this dealership and have been very happy with both sales staff and ser Terry. They are very professional and helpful. I have bought several cars at this dealership and have been very happy with both sales staff and service staff More

Gavin was extremely kind, truthful and just plainly easy to to talk to. He treated me with a great deal of respect. I had went to many other dealerships shopping for a cars used and not used, working to fin to to talk to. He treated me with a great deal of respect. I had went to many other dealerships shopping for a cars used and not used, working to find the best prices obviously and value. Even though I can't find Given’s name on here and it may be just because my mistake that I can't find it (he did say he was 4 months new), but regardless of what's up top, Gavin made me feel like I was important and that all and any time spent working with me, though I am younger, he didn't just give me a pre-judgement like the Hyundai guy I talked to and others but they were the worst by far because the jerk wouldn't stop checking out my fiancé, and ignored me, which was the one who had the many to buy at that moment the vehicle, but he didn't care. Nor the other dealer ships as well. THE LARGEST POINT I HAVE TO SAY ABOUT GAVEN THEN THE AT BRENT BROWN TOYOTA and reasons why I described the other dealers that I spoke too besides Gavin with BRENT BROWN TOYOTA, WAS THAT THEY WERE NOTHING EVEN CLOSE TO THE liars at the other dealerships and the Hyundai disrespectful pervert! Was that Given who even though was never to selling, he knew the facts, he was honest with me because he treats people tactfully and respectfully. He did each and everything the right and OPPOSITE or the way that the other dealers that I mentioned earlier, that were terrible to me and disrespectful perverts towards my fiancé and I. Gavin didn't but did do everything even by the book, as well as proving he was trustworthy, but when someone looks honest, its a genetic feature, which is hard to find, Mr. Brent Brown, watch out for this guy, he is going to have the others jealous soon because he simply sells the cars well and I am already recommending him to everyone and will need more of his cards soon. He should be able to almost have dibs on customers because he even sells the car and has people desiring more than 3 cards to recommend him. Please watch out for this guy because he certainly makes sure your business looks EXTREMELY PROFESSIONAL, and I saw the other guys there. They looked like they were half the character and skill that Gavin had. And because of that him I am going to fill out the other two of the places you offered me to rate your employee because he is just that good. And apparently it only took him 4 months... This guy has a lot of competition to deal with and he's better than them all. Who ever is over him, please watch out for this guy, because I plan on staying with you Mr. Brent Brown and only that Toyota facility for life right now and I'm 19 going on to become a pharmacist and kids who will need cars, but only if he's there honestly. I know most of this because my father retired from his car business and now is in joint venture business with an extra doctorate. He told me what to look for, I found it and more in Gavin at Brent Brown Toyota in Orem UT! Thanks Gavin. See you soon with friends to purchase from you again. More