Orem Toyota

routine This was my first visit for the 5000 mile check up. It was very busy but I felt well taken care of. I was there just under an hour. This was my first visit for the 5000 mile check up. It was very busy but I felt well taken care of. I was there just under an hour. More

Great Experience Made my first leasing experience a great one, was very helpful and courteous and answered all of my questions. All options were layed out in a very cl Made my first leasing experience a great one, was very helpful and courteous and answered all of my questions. All options were layed out in a very clear and understandable way and I am very pleased with my purchase! More

Exceptional Service!! I had an awesome experience at Brent Brown Toyota and worked with 2 great people, Brandon and Drew. They were excellent at understanding what I was I had an awesome experience at Brent Brown Toyota and worked with 2 great people, Brandon and Drew. They were excellent at understanding what I was looking for as well as being able to meet my needs and answer all my questions. They both went out of their way to ensure that I was comfortable with every aspect of the process and truly appreciated them for making me feel at ease. I left the lot purchasing a 2014 Toyota Corolla. Overall I received exceptional service and commend them for such excellent customer care!! More

Got Great Service We enjoyed our experience at Brent Brown Toyota. We got personal service, a great deal and they bent over backwards to answer all of our questions, a We enjoyed our experience at Brent Brown Toyota. We got personal service, a great deal and they bent over backwards to answer all of our questions, after we purchased the car. They actually cared about our needs.... More

"Wonderful!" I live in Sandy and went to a different Toyota place at the beginning of this year looking for the perfect Tundra. We were told that the truck we wer I live in Sandy and went to a different Toyota place at the beginning of this year looking for the perfect Tundra. We were told that the truck we were looking for was not available within five closest states. I found that hard to believe. After not accepting what the other Toyota place wanted to sell me, I called Brent Brown and low and behold they had what I was looking for, I should have called a long time ago. They did not try to sell me what I did not want but exactly what I was looking for. Awesome sales personnel and great overall environment. I will need a new corolla soon and I will drive those extra miles to go to a place that will respect what I want and again not try to sell me what I don't want. See you in a few years Brent Brown Toyota and thank you for a smooth and wonderful experience! More

3x Amazing!! I've purchased 3 cars from them and I will never buy anywhere else. I went in looking for a car I found on their website. I called and the car was sti I've purchased 3 cars from them and I will never buy anywhere else. I went in looking for a car I found on their website. I called and the car was still available so I went to take a look. Unfortunately it wasn't as described. When they didn't have it on the lot, they were able to find it for me even though it's proved to be an exceptionally hard car to find. Excellent service. More

Awesome Service was awesome, as usual. I always appreciate the friendly and prompt service that you guys provide. Yes, sometimes the service takes a little Service was awesome, as usual. I always appreciate the friendly and prompt service that you guys provide. Yes, sometimes the service takes a little longer than expected, but that's what you get with quality work. More

Very happy with Brent Brown Toyota! We are very happy with service that Bob Sanders and Dave Barnhart gave us during our recent purchase of a new Toyota Prius at Brent Brown Toyota. The We are very happy with service that Bob Sanders and Dave Barnhart gave us during our recent purchase of a new Toyota Prius at Brent Brown Toyota. They worked really hard to resolve any questions or issues that we had. This is the second time we have purchased a car at Brent Brown, and we have been very happy with this dealership both times. Ray Nelson More

They are all friendly but The main service people seem to be on the ball but they keep having misc task given to inexperienced lot people that LIE THROUGH THEIR TEETH !!!!! The main service people seem to be on the ball but they keep having misc task given to inexperienced lot people that LIE THROUGH THEIR TEETH !!!!! I just took my new Pries in for it's 25,000 mile service. The rep told me how everything was good on the car and sent me on my way. PROBLEM. After driving off the lot I noticed the "check tire pressure" light came on. So I checked the tire pressures with my digital tie gauge. Here is what I found. LF: 39.5 PSI RF: 40 PSI LR: 34.5 PSI RR: 35.0 PSI Then I looked at the service ticket where they recorded what they (supposedly adjusted the tie pressures to); LF: 35 PSI RF: 35 PSI LR: 35 PSI RR: 35 PSI AND THEY GAVE ME A COPY OF THE FALSIFIED REPORT !!!!!!! This is the second time something like this has happen with their (Back Lot" helpers. More

Exceptional experience at Brent Brown Toyota in Orem UT On Wed, I started my search for a 2014 4Runner, looking online at the vehicles available at the many Toyota dealers in my area. The only one that fit On Wed, I started my search for a 2014 4Runner, looking online at the vehicles available at the many Toyota dealers in my area. The only one that fit my requirements was at Brent Brown Toyota in Orem, which was a long drive for me. But on Fri, I drove down to look at the vehicle. Lane Brown of Brent Brown greeted me directly, and after listening to my requests, he worked with me thru the process of test drive, pricing negotiations, etc. I had a trade-in, for which I was given a very good price, and the whole transaction went more smoothly then I expected. Through the whole new car purchase transaction, with each of the Brent Brown reps involved, I was treated very respectfully and courteously. When all was done, I really felt that the folks at Brent Brown Toyota "bent over backwards" to me make my purchase easy and enjoyable, which sounds corny I know, but really captures their efforts in one phrase. Would definitely recommend Brent Brown Toyota for a new vehicle purchase to anyone, unqualified. More