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Orem Toyota
Orem, UT
7,759 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,759 reviews
July 26, 2025
Took vehicle in for servicing. Documentation said the work had been done (tire fill and rotation, oil change, multi point inspection) but my deflated tire was still deflated and in Documentation said the work had been done (tire fill and rotation, oil change, multi point inspection) but my deflated tire was still deflated and in the same position. Went back in and service manager confirmed the work hadn't been done despite the paperwork stating it had. Recommend always verifying yourself that stated work had actually been done and dont trust what the dealership says. More
by ASCOTSON
Verified CustomerEmployees Worked With
July 26, 2025
All in all it was good. But there wasn’t enough finance people around at the time. I waited a while but for the most part it was good. But there wasn’t enough finance people around at the time. I waited a while but for the most part it was good. More
by bertcox54
July 26, 2025
My new car was having issues and I called them…They were able to get me in immediately and arrange a rental so I wouldn’t have to wait there while they ran diagnostics. Very friendly and helpful staff! able to get me in immediately and arrange a rental so I wouldn’t have to wait there while they ran diagnostics. Very friendly and helpful staff! More
by p.staheli
Employees Worked With
July 25, 2025
I like thoroughness and good communication and that is found in Orem Toyota service department. found in Orem Toyota service department. More
by cnjbyers
Employees Worked With
July 24, 2025
Definitely a mixed review, love that they're willing to work with me and use a service plan I bought for a vehicle that had been totaled, hate that they will say without failure that you need to have your work with me and use a service plan I bought for a vehicle that had been totaled, hate that they will say without failure that you need to have your air filters changed regardless of how recently you yourself have changed them. As well as throw in other items that are not necessary at the time, like my rear struts they said urgently needed attention and when I spoke with the service writer he said it's starting to leak a tiny bit but you probably won't notice anything. So it's hard to tell whether I can actually trust them or they're just trying to get another buck out of me. More
by Callmemrpig
Employees Worked With
Amber
July 21, 2025
Friendly salespeople. They wanted to offer me a 7 year extended warranty but my Toyotas usually don't start having problems until 10 years, so I didn't sign up. The They wanted to offer me a 7 year extended warranty but my Toyotas usually don't start having problems until 10 years, so I didn't sign up. The reason I shop Toyota is because they are dependable. I started buying Toyotas when Larry Miller purchased the Utah Jazz, and I haven't had a major problem with them. Toyotas are a wonderful quality. The only problem I have had was when the service department didn't communicate to my son that he had an extended warranty. They should have checked their computers before giving him misinformation. I'm hoping they fix this problem. More
by LJILLROBIN
July 19, 2025
The dealer ship is great they took care of me. I got what I wanted in my truck and I will go back again.Thanks I got what I wanted in my truck and I will go back again.Thanks More
by simianer3
July 19, 2025
Austin was awesome and educated about the vehicle. Him, the accessory and finance people made it all happen to have the most perfect truck! Him, the accessory and finance people made it all happen to have the most perfect truck! More
by Andreamower
