Orem Toyota

Quick and able to get me in and out. They don’t try to sell me things I don’t need They don’t try to sell me things I don’t need More

Very capable and friendly staff, they made all the process nice and focus on customer needs and demands. Highly recomended. process nice and focus on customer needs and demands. Highly recomended. More

Customer service was excellent. They worked with our budget as well as the requirements for the vehicle that we needed. They provided beverages when we were thirsty. Nate was absolu They worked with our budget as well as the requirements for the vehicle that we needed. They provided beverages when we were thirsty. Nate was absolutely amazing. Same with Colbe. I totally recommend both of these gentlemen. More

Everyone I came in contact with was extremely helpful and I had a great experience! I had a great experience! More

Ismael was awesome to work with. He made us feel comfortable and helped us get into the car we wanted. I’d highly recommend going to see Ismael for your next car. He made us feel comfortable and helped us get into the car we wanted. I’d highly recommend going to see Ismael for your next car. More

The entire process was so easy. I had bought a car with Kyle before so when I started looking, I got in touch with him. Everything went smoothly....test drove the car one day, th I had bought a car with Kyle before so when I started looking, I got in touch with him. Everything went smoothly....test drove the car one day, then let Kyle know I was ready to purchase. I was in out and out in less than an hour, which usually doesn't happen when buying a car. Thank you again! More

My recent experience with Morgan Ortega, the Warranty Clerk at Brent Brown Toyota (aka Orem Toyota), was excellent! I had purchased a new Toyota Highlander from Brent Brown Toyota in April, 2022. Clerk at Brent Brown Toyota (aka Orem Toyota), was excellent! I had purchased a new Toyota Highlander from Brent Brown Toyota in April, 2022. As part of that transaction, I also purchased an extended service contract from the dealer, offered through Total Care Auto. Recently, we moved to WA State, and I encountered difficulty finding an authorized facility in the Tacoma, WA, area to service my vehicle under the Total Care Auto contract. Ms. Ortega provided excellent service to me by discussing the problem with management, and negotiated a full refund of the contract price on my behalf. She was very conscientious, courteous, and prompt in resolving this issue for me. My experience at Brent Brown Toyota, both at time of sale, and even more than 2 years after the sale, has been excellent! I highly recommend Brent Brown (Orem) Toyota for any vehicle purchase, as they stand by their reputation to provide superior service, both at the time of purchase and thereafter. They are a "5-Star" dealer in every respect! Robert O. More

Willing to answer any questions we had with lots of patience. We appreciated them reviewing the different options we had and the willing to get multiple quotes of different vehicles which allowed us to patience. We appreciated them reviewing the different options we had and the willing to get multiple quotes of different vehicles which allowed us to determine which vehicle would be the right one based on our budgets and needs. More

Everything was smooth and easy with no pressure. Both Kyle and Charlie were willing to listen and answered all my questions. Both Kyle and Charlie were willing to listen and answered all my questions. More

Everyone was very friendly and courteous, the work was done in a timely fashion, And the waiting area was comfortable and warm done in a timely fashion, And the waiting area was comfortable and warm More