Orange Coast INFINITI

Terrific customer service Courteous and could not have been more helpful in going the extra mile Made the buying experience very easy and pleasant Worked hard to get me the Courteous and could not have been more helpful in going the extra mile Made the buying experience very easy and pleasant Worked hard to get me the lowest possible interest rate Did not try to up sell me on things I did not need More

Pretty seamless I leased a vehicle here and overall it was a good experience. Irena is excellent - she did a great job. She is very responsive and diligent. I leased a vehicle here and overall it was a good experience. Irena is excellent - she did a great job. She is very responsive and diligent. More

Kevin is the man! Kevin is really very helpful and nice when it comes to taking of my car. His knowledge and experience are superb. The way he does business is very pro Kevin is really very helpful and nice when it comes to taking of my car. His knowledge and experience are superb. The way he does business is very professional. More

In n Out! I only had 1 hour for an oil change, tire rotation and a car wash! Gerardo assured me it would be ready on time. Sure enough I was in n out with a few I only had 1 hour for an oil change, tire rotation and a car wash! Gerardo assured me it would be ready on time. Sure enough I was in n out with a few minites to spare! More

Friendly, helpful, and efficient OCI has been extremely helpful at all levels and all departments. My experience with the my service advisor Gerardo was outstanding and Jim the GM has OCI has been extremely helpful at all levels and all departments. My experience with the my service advisor Gerardo was outstanding and Jim the GM has been outstanding More

Good customer service From day 1, I had issues with getting road side assistance after my 2017 q50 died with the smell of gas flowing through the cabin. Tuan was my service From day 1, I had issues with getting road side assistance after my 2017 q50 died with the smell of gas flowing through the cabin. Tuan was my service advisor and took ownership of my car's problem. He gave me the 800 for roadside asst instead of the incorrect info that I had to have mytouch from Infiniti headquarters. But he kept updated through out the whole ordeal. More

Exceptional Service As soon as I pulled in to service center I was greeted by Tuan , we went to his office he explained the services needed for my QX30 and cost, The cus As soon as I pulled in to service center I was greeted by Tuan , we went to his office he explained the services needed for my QX30 and cost, The customer lounge area is very inviting coffee, internet and TV all free. When my vehicle was ready Tuan came to get me went over all items checked and walked me to a clean car!! Yes they even washed my car. Exceptional!!! More

Always the best service I used to hate having my car serviced. Once I bought my car from OC Infiniti and started taking it there for routine services, it’s become something I I used to hate having my car serviced. Once I bought my car from OC Infiniti and started taking it there for routine services, it’s become something I actually didn’t mind doing. Gerardo is one of the reasons for that. He’s always got a great positive attitude and I look forward to catching up with him every time I bring my car in. I live in Los Angeles and the service is so beyond exceptional at OC Infiniti that I don’t mind making the trek down the coast. I know my car is always taken care of and I trust them like I’ve never trusted any car service provider before. Legitimately, I cannot express how taken care of I feel when I drop my car off. More

It’s was exceptionally service I really liked how I was treated and Gerardo was really helpful in supplying me with a loaner while my car was being serviced and cleaned. I really liked how I was treated and Gerardo was really helpful in supplying me with a loaner while my car was being serviced and cleaned. More

5 star Service! Friendly, curtious, expedient, and professional service. Kevin Hall was highly professional, experienced and efficient in his position! He demonstrate Friendly, curtious, expedient, and professional service. Kevin Hall was highly professional, experienced and efficient in his position! He demonstrates a true concern for customer satisfaction and instilled a feeling of trust. I will continue to service my vehicle, my wife's vehicle (lexus) at Orange Coast and will refer my friends and clients! More