Orange Coast INFINITI

Great Experience I always make sure I make my appointments with Kevin Hall. He is always great when assisting either myself or my wife . He is the reason I never wen I always make sure I make my appointments with Kevin Hall. He is always great when assisting either myself or my wife . He is the reason I never went back to Infiniti in Tustin, where I originally purchased the car . More

Satisfied Customer! Eduardo was super helpful and went above and beyond the call of duty. Very happy with the service every time I come here. You guys rock!!! Eduardo was super helpful and went above and beyond the call of duty. Very happy with the service every time I come here. You guys rock!!! More

Service Came for the QX60 service. Kevin explained all benefits and differences between services needed. Anyway best place to come for car service Best servic Came for the QX60 service. Kevin explained all benefits and differences between services needed. Anyway best place to come for car service Best service consultant. Thanks Kevin Hall More

Questionable recommendations I was given a list of recommended services that totaled over $1,200. I paid to have all of those services done just 5,000 miles ago. Either they wer I was given a list of recommended services that totaled over $1,200. I paid to have all of those services done just 5,000 miles ago. Either they were not performed then or this was a gouge this time. Too bad. I do like the dealership but I'm very leery now about their service recommendations More

What a service Delivered my car back to my house after service was done, because I couldn't make it back to the dealership in time. Such a helpful service. Delivered my car back to my house after service was done, because I couldn't make it back to the dealership in time. Such a helpful service. More

Navigation system inoperative Faced with an inoperative Navigation system on our new QX50 that would not respond to normal diagnostic procedures, Service personnel researched Infin Faced with an inoperative Navigation system on our new QX50 that would not respond to normal diagnostic procedures, Service personnel researched Infiniti's database and found the solution. This difficult repair was completed in reasonable time and a. Loaner was provided. In addition service personnel helped to set up the vehicle technology. Much appreciated. More

Service Came in for an oil change & a diagnostic test was done I had a leak and needed a connector to AC/Heater & hoses replaced due to it was slightly leaki Came in for an oil change & a diagnostic test was done I had a leak and needed a connector to AC/Heater & hoses replaced due to it was slightly leaking. Glad this as found since I have a daily commute from LA / OC. Really appreciate the check up on my car when I visit the OC service dealership. Tuan, is an Excellent Rep & professional / courteous at all times. More

Oil changes and filter Service was great, not happy that the maintenance package that I purchased in advance didn’t cover all aspects of the 45k service. This is not clearl Service was great, not happy that the maintenance package that I purchased in advance didn’t cover all aspects of the 45k service. This is not clearly stated, but assume something isn’t he fine print noted this. It was sold to me that it covers my 45k, I just assumed all aspects More

Service Multipoint inspection and oil and filter change service was quick as well as recommended power steering fluid change. They also repaired/reattached a Multipoint inspection and oil and filter change service was quick as well as recommended power steering fluid change. They also repaired/reattached a loose mud guard at no additional cost. These folks keep my 2011 FX50 V8 running like new. More

1st time services , also car repair from accident very happy what they are doing the good job,Tuan Nguyen is taken care my 2019 QX50 awd as i requested and follow up , for sure i will return for the s very happy what they are doing the good job,Tuan Nguyen is taken care my 2019 QX50 awd as i requested and follow up , for sure i will return for the services if need it. More