Orange Coast INFINITI

Great Customer Service This was my first experience at Infinity service department and my service advisor Tuan was exceptional. Extremely friendly, and professional. He addr This was my first experience at Infinity service department and my service advisor Tuan was exceptional. Extremely friendly, and professional. He addressed all of my concerns and got my car in and out of service pretty quickly. I really felt like he went the extra mile to help me out. I’m a huge customer service person and I strongly believe in taking care of your customers. It’s great service like this that makes me happy about my car purchasing decision. I hope to have nothing but great experiences like this in the future. Keep up the fantastic work Tuan, it really shows. More

My Service Experience I love going to OC Infiniti!!! Kevin is my service representative and has always taken care of me. Everyone is kind and professional. My car has not I love going to OC Infiniti!!! Kevin is my service representative and has always taken care of me. Everyone is kind and professional. My car has not failed me...thanks to Kevin and the Service department! More

Oil Change I had recently been in for a tire rotation and it took quite a while so the service rep took great care of me for this service. I appreciate the respo I had recently been in for a tire rotation and it took quite a while so the service rep took great care of me for this service. I appreciate the response to my previous complaint and this visit made up for it. Thank you. More

Excellent service! I bought my G37s at this location a few years ago and it is always a delight to come back. The staff is very knowledgeable and very helpful! I bought my G37s at this location a few years ago and it is always a delight to come back. The staff is very knowledgeable and very helpful! More

Great service by Kevin Recently had oil change and check on my tires at my local Infiniti dealership and as usual i spoke to Kevin. The guy always goes beyond his service. A Recently had oil change and check on my tires at my local Infiniti dealership and as usual i spoke to Kevin. The guy always goes beyond his service. Always greets you with a smile a and a warm handshake. Listens carefully at the issues and deals with them without fail More

Excellent Service Excellent service & customer care as usual at the Orange Coast Infiniti Service center Great competitive prices on oil change and breaks with fast Excellent service & customer care as usual at the Orange Coast Infiniti Service center Great competitive prices on oil change and breaks with fast service and friendly staff. More

Great customer service I’ve gone to other Infiniti locations to have my car services and haven’t always had the best experience. Eduardo was incredibly nice, responsive and I’ve gone to other Infiniti locations to have my car services and haven’t always had the best experience. Eduardo was incredibly nice, responsive and helpful. My car received the service it needed and they offers me a curtesy shuttle while I waited. Super happy with my experience. More

Great service in every way. The work is always top quality and service representatives Kevin Hall and Eduardo always treat me like royalty. It’s just a great experience overall. The work is always top quality and service representatives Kevin Hall and Eduardo always treat me like royalty. It’s just a great experience overall. More

Tuan is the man!!!!! Had an issue with my QX56 and Tuan and his team went above and. Beyond to make sure our car was safe and that we were happy. Thanks Brother Had an issue with my QX56 and Tuan and his team went above and. Beyond to make sure our car was safe and that we were happy. Thanks Brother More

GERARDO GONZALEZ WAS GREAT Our shop sent a 2012 Fx35 to OC Infiniti and our service advisor was Gerado Gonzalez. He solved the issues we were having on this car the same afterno Our shop sent a 2012 Fx35 to OC Infiniti and our service advisor was Gerado Gonzalez. He solved the issues we were having on this car the same afternoon. He was very professional and super easy going. Not your typical dealership service advisor. I highly recommend him to be your service advisor. More