Orange Coast INFINITI

Oil change and tire rotation My service representative is Kevin Hall. He has NEVER disappointed me with his quality of service. He goes out of his way to address my service needs My service representative is Kevin Hall. He has NEVER disappointed me with his quality of service. He goes out of his way to address my service needs and is always very polite. I can ask him questions about the why I am having a particular problem and he gives me a straight answer. He explains what needs to be worked on to resolve the problem and how long it will take to correct the issue. When I come into your dealership I always go to him. He has an excellent attitude and makes me feel very good about level of service. He is a keeper. More

Great Service This Dealership if far from my home. I enjoy the relationship with the service provider he does a great job for me. Bought my wife a new QX50 at anot This Dealership if far from my home. I enjoy the relationship with the service provider he does a great job for me. Bought my wife a new QX50 at another dealership but will have it serviced at OC Infinite as long as Kevin works there. More

Replace batterie Excellent customer service - professional and courteous - Tuan Nguyen asked me what type of services I need - I said I need a new battery - about 1/2 Excellent customer service - professional and courteous - Tuan Nguyen asked me what type of services I need - I said I need a new battery - about 1/2 hour later, service is done - Tuan also reminded me about the rear brake service - he is very dedicated More

Service My car have problem with sunroof, when I get there Tuan Nguyen is take good care for me from A to Z! He very friendly. My car have problem with sunroof, when I get there Tuan Nguyen is take good care for me from A to Z! He very friendly. More

Kevin is the best Kevin makes the Infiniti experience awesome. We take our QX60 to Orange Coast Infiniti for service just because of him. Super courteous and friendly. Kevin makes the Infiniti experience awesome. We take our QX60 to Orange Coast Infiniti for service just because of him. Super courteous and friendly. Always have a great experience More

Oil Change and Tire Rotation Great service. Got a loaner for about an hour. Was told the service will be done in 1 hour but was fine in 3@ minutes Great service. Got a loaner for about an hour. Was told the service will be done in 1 hour but was fine in 3@ minutes More

My first service at 10K miles. I was in at 0700 hours on a Friday - the service advisor was there and he promptly guided my car inside the maintenance area - I waited about an hour I was in at 0700 hours on a Friday - the service advisor was there and he promptly guided my car inside the maintenance area - I waited about an hour and then it was done - car was washed clean also. My experience was nice - I will recommend this dealership to my friends. More

Oil change Excellent customer service - I am very pleased with the timeliness and professionalism of the staff. They also washed my car so clean . They indicated Excellent customer service - I am very pleased with the timeliness and professionalism of the staff. They also washed my car so clean . They indicated that I will need brake service in the next 5000 miles More

Service Kevin Hall is an A-1 Service Advisor. He made my service experience absolutely painless. His attention to detail is unparalleled. My wife and I co Kevin Hall is an A-1 Service Advisor. He made my service experience absolutely painless. His attention to detail is unparalleled. My wife and I couldn’t have asked for anything more. More

Fixing another dealers mistake Thank you Orange Coast Infinity for fixing our convertible hardtop and Geraldo for all his care and attention while we were there. Top notch service! Thank you Orange Coast Infinity for fixing our convertible hardtop and Geraldo for all his care and attention while we were there. Top notch service! More