Orange Coast INFINITI

Professional staff- competent and friendly. Efficient oil change with appropriate updates on future service needs. Service rep was friendly and speedy. He made me feel welcomed and provided me Efficient oil change with appropriate updates on future service needs. Service rep was friendly and speedy. He made me feel welcomed and provided me with accurate information regarding my future services More

Wonderful Service This is my second Infiniti and it is mainly because of the customer service from purchase to service. Kevin is and has been exceptional. Kept me info This is my second Infiniti and it is mainly because of the customer service from purchase to service. Kevin is and has been exceptional. Kept me informed. More

Long wait Oil change took longer than estimated. Car was sitting after oil change I had to go and ask to see if car was ready instead of someone calling me car Oil change took longer than estimated. Car was sitting after oil change I had to go and ask to see if car was ready instead of someone calling me car was ready. Valet person lost the key to the car and had to wait another 15 minutes to find the key. More

Great customer service and personal attention in service Gerardo in the service department went above and beyond to help me with the repair work needed on my car after I was rear-ended. I was given a loaner Gerardo in the service department went above and beyond to help me with the repair work needed on my car after I was rear-ended. I was given a loaner car so I could go to work and my car was repaired beautifully in only 48 hours. A+ ⭐️⭐️⭐️⭐️⭐️ More

Excellent service Gerardo was extremely helpful and was able to answer all my questions and concerns regarding my vehicle . The service was quick and most importantly a Gerardo was extremely helpful and was able to answer all my questions and concerns regarding my vehicle . The service was quick and most importantly affordable. They returned my vehicle running like new and washed. Very pleased overall. More

Excellent customer service Eduardo always greets me with a smile and handshake. Knows the history of my vehicle. Recommends services needed. Pricing is competitive. Always Eduardo always greets me with a smile and handshake. Knows the history of my vehicle. Recommends services needed. Pricing is competitive. Always takes great care of me. Thank you! More

Consistency In Top Tier Service Eduardo continues to deliver excellent customer service and support by taking the time to understand the needs of the customer and clearly laying out Eduardo continues to deliver excellent customer service and support by taking the time to understand the needs of the customer and clearly laying out the available options to achieve the desired end result. I will continue to take my Infiniti to OC Infiniti because of his attention to detail and sound maintenance advice. Thank you. More

Excellent I am living in Rosemead and any time my car needs a service, i drive 40 miles because i really like the people. I had a very good experience taking my I am living in Rosemead and any time my car needs a service, i drive 40 miles because i really like the people. I had a very good experience taking my card with OC Infiniti. I will gladly return to them for service. More

Great personal touch with dedication to service & priority s Very good and personal follow up for the SERVICES & timeline I requested for and left knowing that I have been well taken care of my needs Very good and personal follow up for the SERVICES & timeline I requested for and left knowing that I have been well taken care of my needs More

Oil change My service at Orange Coast Infiniti is always good, unfortunately Kevin wasn't in the office on my visit , Eduardo did a great job .Only complaint My service at Orange Coast Infiniti is always good, unfortunately Kevin wasn't in the office on my visit , Eduardo did a great job .Only complaint the car wash people, not the best.. More