Orange Coast INFINITI

Fast and easy. I was able to see the car I wanted ask questions before I got to the lot. I knew what I wanted and felt little pressure. It was an overall good experi I was able to see the car I wanted ask questions before I got to the lot. I knew what I wanted and felt little pressure. It was an overall good experience More

Oil/filter change My service advisor Kevin was very professional and friendly. I had no issues with the service provided. The service was completed in a timely manner My service advisor Kevin was very professional and friendly. I had no issues with the service provided. The service was completed in a timely manner More

Poor customer service There is no courtesy and understanding. I have deal with other staffs before but this guy Gerardo , probably new, did such a poor job. I’m a diamond There is no courtesy and understanding. I have deal with other staffs before but this guy Gerardo , probably new, did such a poor job. I’m a diamond member. I totally get it that I have to do certain recommended services. I told the guy I will do it next time. He then said that I’ll be kicked out of the diamond member. Tell you the truth, I don’t care the s...t about diamond member. It is a matter of courtesy and understanding of the customer. More

11/18/19 Service Experience I came in without an appointment to have my tires and vehicle checked out/serviced prior to Thanksgiving travel and received prompt, cheerful, profess I came in without an appointment to have my tires and vehicle checked out/serviced prior to Thanksgiving travel and received prompt, cheerful, professional service. It is always a pleasure to deal with Eduardo Ortiz who consistently provides excellent customer service. More

Great service All in all, a very good experience. First, the remaining courtesy vehicle was down for maintenance, but Edwardo was able to find another one. Also, All in all, a very good experience. First, the remaining courtesy vehicle was down for maintenance, but Edwardo was able to find another one. Also, there was a little confusion about the paperwork from my last visit; however, Edwardo was able to research it and clarify it for me. In addition, Edwardo went above and beyond by not charging me for the oil change due to the paperwork issue. Thank you More

Excellent service by Gerardo Gerardo provided excellent customer service. He was professional, courteous, and friendly. He had my car ready for me on time. I will definitely reque Gerardo provided excellent customer service. He was professional, courteous, and friendly. He had my car ready for me on time. I will definitely request him as my service advisor next time. Thanks! More

Great customer service can ask for more . Gerardo Gonzalez Help me get my car going great help need more guys like that!!👍Thank you !! Also happy holidays can ask for more . Gerardo Gonzalez Help me get my car going great help need more guys like that!!👍Thank you !! Also happy holidays More

Tuan and Gerardo were awesome Great service. Gave me a loaner car and returned my car nice and clean. I would definitely recommend going to these guys to get your car serviced. Great service. Gave me a loaner car and returned my car nice and clean. I would definitely recommend going to these guys to get your car serviced. More

Oil change Went to get an oil change everyone was nice and the service was great Gerardo helped me and he was really friendly I will be going back for next s Went to get an oil change everyone was nice and the service was great Gerardo helped me and he was really friendly I will be going back for next service due More

Great Customer Service I took my Infinity Q50 for an oil change and tire rotation service and Gerardo in service took care of my needs right away. Thanks Gerardo great help I took my Infinity Q50 for an oil change and tire rotation service and Gerardo in service took care of my needs right away. Thanks Gerardo great help More