Orange Coast INFINITI

Everything was great! Gerardo Gonzalez and Ray Picazo we’re friendly, professional and got make Infiniti back to me when they said they would. I would recommend Orange Coast Infiniti Service Department we’re friendly, professional and got make Infiniti back to me when they said they would. I would recommend Orange Coast Infiniti Service Department to my family and friends. More

I love the customer service especially the communication. Eduardo handled everything well and even though they keep my car overnight it was never an inconvenience Eduardo handled everything well and even though they keep my car overnight it was never an inconvenience More

Promise not kept! We were told that our front floor mats would be mailed to us and that they were included in the Infiniti Certified used car program, It's been over 1 We were told that our front floor mats would be mailed to us and that they were included in the Infiniti Certified used car program, It's been over 1 month serval text messages to our salesman, Finance guy and a left message 2 days ago for the manager to get involved and the manager has yet to call us back. I waited for sometime before I rated our this company. I've been told I would get call backs and to get this handled and here we are! NO FLOORMATS! More

Had one of the worse experiences ever with the service department. My service advisor, Eduardo, was horrible. Never took a minute to update me on my car status. Had to borrow a friends car and it stay department. My service advisor, Eduardo, was horrible. Never took a minute to update me on my car status. Had to borrow a friends car and it stayed there overnight and still no call from my advisor. Ignored calls and text messages. I had to call every time to see when my car would be ready. Even after I was promised I would get a call when it was ready. Will never accept this advisor to help me. Plenty of other dealerships and places that will provide excellent services. More

Both Kevin and Gerardo are very knowledgeable, professional and courteous. The service provided was outstanding. I would recommend Orange Coast Infiniti to anyone who needs his/ her Infiniti serv professional and courteous. The service provided was outstanding. I would recommend Orange Coast Infiniti to anyone who needs his/ her Infiniti serviced More

The Agent (Nathon) was very good. He was professional, patient and straight to the point. He and the Infinity Corp delivered what was discussed and beyond. The Young lady delivering the SUV was also prof patient and straight to the point. He and the Infinity Corp delivered what was discussed and beyond. The Young lady delivering the SUV was also professional, patient and cooperative. Thank you all. More

As always the service is the best in the state. The service adviser was great he help with all questions, kept me posted and made sure my SUV is the best on the street. service adviser was great he help with all questions, kept me posted and made sure my SUV is the best on the street. More

Tuan Nguyen is the best advisor I have ever had. He’s taught me so much about my q50 that I never knew. If you need to get your car serviced and by a true professional take it to him at OC Infiniti. I’ll taught me so much about my q50 that I never knew. If you need to get your car serviced and by a true professional take it to him at OC Infiniti. I’ll be returning to OC Infiniti for all my service because of him More

This dealership is the best i wouldnt go any where else... They were very knowledgeable and got me a great deal they truly are the best... else... They were very knowledgeable and got me a great deal they truly are the best... More

Very good . I am happy the serviceKevin Hall is good Very good . I am happy the service Kevin Hall is good person all the time When I bring my car to get the service I’ll recommend our friends Very good . I am happy the service Kevin Hall is good person all the time When I bring my car to get the service I’ll recommend our friends More