Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
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My son and I originally thought we wanted a used Wrangler that was already lifted and upgraded with larger wheels and tires so we worked with Russell who found us the perfect used Wrangler that satisfied all that was already lifted and upgraded with larger wheels and tires so we worked with Russell who found us the perfect used Wrangler that satisfied all our needs. Russell was very responsive and professional throughout the process. After many internal family discussions we ultimately decided to purchase a new Wrangler and have OC MotorSports do a custom lift and upgrade the wheels and tires. Although Russell was disappointed that we had decided to purchase a new Wrangler, he was very courteous and understanding. I met with Paul Whitehead and in less than 20 minutes he had found a new Wrangler that met our requirements. When we arrived to pick up our new Wrangler it was ready as promised and Paul introduced us to Mike Kim at OC MotorSports who was very patient and helpful in explaining what would work and look best on our new Wrangler. The teamwork and communication between members of different departments was extraordinary. I will refer anyone interested in a Jeep or any Chrysler product new or used to visit Orange Coast. More
Paul was a great pleasure to work with he took care of me and was very on top of everything. I would highly recommend him. When we arrived there there was lots of information awaiting us and lots of options and was very on top of everything. I would highly recommend him. When we arrived there there was lots of information awaiting us and lots of options to chose from. paul did a very good job of explaining everything very clearly and had a lot of great feedback about things. More
I purchased my 2009 Jeep Liberty from Orange Coast Chrysler Jeep Dodge. I only take my Jeep to them for service. I've had other cars and have been to other dealerships, but not like Orange Coast Chry Chrysler Jeep Dodge. I only take my Jeep to them for service. I've had other cars and have been to other dealerships, but not like Orange Coast Chrysler. Their service department is AWESOME !!! EVERY time I take my Jeep in for service everyone is always friendly and very helpful. Especially Brian Koritzer. He makes sure I am in and out in no time. He lets me know what will be happening with my car and keeps me up dated until its done and ready for pick up. And its ALWAYS ready when he says it will :) My Jeep Liberty is in good hands :) and this makes me feel safer on the road. THANK YOU! Keep up the GREAT service. More
The service experience that I continually experience at The service experience that I continually experience at Orange Coast Jeep Chrysler is always exceptional. They address the issues in a timely manner The service experience that I continually experience at Orange Coast Jeep Chrysler is always exceptional. They address the issues in a timely manner and are informative on preventitive measures as well as future service recommendations. Brian made the service experience a pleasure. Paul Whitehead always goes above and beyond in assisting with the purchases of new vehicles. I have and always will recommend him to others in need of a vehicle. Thankyou......Tom Fisher More
Brought my Jeep Grand Cherokee Limited to dealer for routine service (oil & filter, tire rotation) and inquired about need for spark plugs, coolant flush, and transmission flush. Brian offered to have v routine service (oil & filter, tire rotation) and inquired about need for spark plugs, coolant flush, and transmission flush. Brian offered to have vehicle inspected by technician to evaluate needs. Upon inspection, the Jeep was in great condition and didn't currently need any other services. Brian is very knowledgeable, curteous, and didn't try to sell me on service the Jeep didn't presently require. I'll definitely return to Orange Coast Jeep for future service needs and request Brian as my service advisor. More
Ryan made buying a car very simple. They quoted a great price, and backed it up with better customer service. The only Jeep dealer I will ever consider. The dealership had a large selection of cars to c price, and backed it up with better customer service. The only Jeep dealer I will ever consider. The dealership had a large selection of cars to choose from and custom built the exact car we were looking for. More
From the moment I went to Orange Coast CJD I was very impressed. I was greeted in a non aggressive friendly manner. I was allowed to test drive the vehicle I wanted with as little hassle as possible. impressed. I was greeted in a non aggressive friendly manner. I was allowed to test drive the vehicle I wanted with as little hassle as possible. There was non pressure or pushy sales people. The sales manager Fred was very helpful and they don't hide behind computer screens. They show you everything they do and are very open. Neda and Patti in finance department were nothing short of amazing. They were very helpful and patient, friendly and courteous. They didn't waste my time and got me in and out as quickly as possible. I would highly recommend this dealership A+ More
service was outstanding...so sad to have waisted 3 1/2 mos. of time with Huntington Beach Jeep Dealer before the JEEP USA Rep got Jeff Peters at Orange Coast Jeep on the phone to help us get resolution... mos. of time with Huntington Beach Jeep Dealer before the JEEP USA Rep got Jeff Peters at Orange Coast Jeep on the phone to help us get resolution...WE Did it! Thanks to Jeff Peters and his excellent Team of caring professionals who "LISTENED" when this lady explained the symptoms/their frequency & the long process of trying to get resolution! Problem: phone pairing would not "hold" & Radio would be "out" when the phone wouldn't work.. but other times it would be working you just would not be able to hear anything....so phone is ringing in your hand but you can't answer it on the console & you can't answer it in your hand!!! Try running a business with that going on for 3 1/2 months. Thank God for Jeff's vision & Leadership and Brian's tennacity and customer service till he & his Technicians "got 'r done!" and for Dave Sitz, Product Specialist whose humor and indepth knowledge of "Everything JEEP" helped me emerge from my "Jeep funk". The best result was...NOW that my blutooth was fixed I could (in clear concience)hand the "08 Jeep Grand Cherokee Overland down to my daughter (her third since college!) and dear old MOM got a Brand NEW 2011 Jeep Grand Cherokee Overland (our forth)from Paul Whitehead, in the Fleet office (a special thanks to Dave Sitz, Product Specialist, for allowing me to explore every corner and every option this new JEEP HAD while I waited for "service visits"....How Great is That! A WIN WIN for ALL! THANKYOU ALL ...I only wish I could remember the name of the Jeep USA Lady Rep who actually stayed on the phone with me -with Jeep H.Bch -w/ Verizon -& w/ Orange County Jeep until SHE actually introduced me to Jeff Peters on a three way line to INSURE I got a Five Star Team working on the problem. She was awesome! A CLASS ACT! More
Service Manager was very friendly, knowledgeable and explained everything so I could understand. Car was ready when it was promised. I always leave confident that my Jeep is running great! But the car w explained everything so I could understand. Car was ready when it was promised. I always leave confident that my Jeep is running great! But the car wash guy could have done a better job - car was still dirty and windows were streaky. More
Brought our 2001 Dodge Intrepid here for service several days ago because the check engine light was on. They found several pressure leaks and repaired same for 1,000.00. The day we picked up the car, I days ago because the check engine light was on. They found several pressure leaks and repaired same for 1,000.00. The day we picked up the car, I got a call from their service manager asking me to return the car because they may have forgotten to check something. So, they let us drive the car away without verifying that it had been completely repaired. In the meantime, my wife called me to tell me that the car was running very badly now. We did not have this problem before taking it in for the engine light; the car has always run beautifully. We left the car all day again. They called me and told me that they had fixed the problem, apologized profusely, and told me that there would be no charge. I picked up the car and everything seemed fine. The next day, the check engine light was back on, and the car stalled in an intersection and kept stalling every time I started it. I had it towed back to the dealer and left it there for the 3rd time. The car is now having problems that it did not have when I took it to them in the first place. They don't really seem to know what they are doing. More