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Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
1,215 Reviews
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December 10, 2015
They were Fabulous and Kenny Smirz is Man of his word. This might sound a bit long winded but if you have been through what I have with all of the other dealers you will get it. First I went to Ford fo This might sound a bit long winded but if you have been through what I have with all of the other dealers you will get it. First I went to Ford for the Explorer XLT 4x4. I was very clear on the must have's and options I can live with/without. I loved it and was quoted a price on the package I wanted and then he realized it would have to be custom order and kept trying to sell me things i didn't want. He finally placed the order on the one I asked for and forgot to add two features i wanted and then quoted one price and it was a "BIG" price difference later, so I left Ford. Then to Cadillac and GMC. Went to look at the SUV's. Not at all interested in the Terrain or Acadia but he kept trying to sell me the Yukon Denali. I told him I would love to have it, are you paying the $52,000 for it? He didn't like that response for it. After that I was giving up but then decided to look at Dodge and Jeep. Went to Orange Coast Jeep In Costa Mesa. Was referred to Kenny Smirz. I told him EXACTLY what I wanted, where my payments needed to be and I showed up later that day. He had the perfect Jeep Cherokee Limited 4x4, all white with chrome and every bell and whistle. it was like a spaceship. I asked about the black out package and he then showed me the Jeep Altitude that is exactly the same as the Grand Cherokee but with the black out package. I fell in love. Kenny was so attentive to what I wanted and everything he promised he delivered. He made sure I was well taken care of and never pushed me off on anyone else. Kenny is the Sales Manger and he took great care of me. He was never too busy for me. So needless to say, We made a deal. Kenny gave me the BEST deal and zero out of pocket, across the board trade in on my 2013 Ford Edge. My payments are exactly the same as before and I have a brand new Jeep. Thank you Kenny Smirz and Orange Coast Jeep, Costa Mesa. I also added the tire rotation/oil change/car wash package for $10 a month. Can't go wrong with that. Lori in the finance department was super sweet and explained everything to me. Wilie made sure i knew how to actually navigate the car once i was driving away. What a great team. Funny thing is I wasn't looking to buy a new car but Ford kept calling me with a great offer to trade in my 2013 Ford Edge with no money down for a new one. Well thanks Ford for getting me into my new Jeep More
by DLW
Employees Worked With
Kenny Smirz, Willie, Lori
December 01, 2015
Fantastic sales experience preowned BMW Second purchase from Orange Coast. In both cases, I dealt with Garrett Dieb. Garrett went above and beyond to ensure I was completely satisfied. I l Second purchase from Orange Coast. In both cases, I dealt with Garrett Dieb. Garrett went above and beyond to ensure I was completely satisfied. I looked at a pre-owned vehicle as well as their new inventory; Challenger and Charger Scat Packs. Garrett was quick to respond and always followed up. I cannot thank him enough. More
by David
Employees Worked With
Garrett Dieb Chris Ramsey
November 20, 2015
This is what car buying should be! From my online inquiry for a certified 2015 Dodge Durango Limited to the pairing of my cell phone to the vehicle Bluetooth System, every person I had From my online inquiry for a certified 2015 Dodge Durango Limited to the pairing of my cell phone to the vehicle Bluetooth System, every person I had contact with at Orange Coast was kind, professional, and seemed very happy to be there. *Absolutely no sharks waiting for the next piece of meat to walk up to the lot. * I gladly drove 2 hours past many Dodge dealerships I visited a week before. OC customer service is second to none! Michael and Keith handled my online questions, once there Micheal showed me the SUV. Garret took care of the pricing and financing pre-qualification paperwork (even got me .5% less than initial offer from Bank) and Jeannie seamlessly finalized the DMV and Contract paperwork. The prep/detailing guys did a very nice job presenting my Durango, and a kind young man offered and helped me through Navigation, Bluetooth, and remote start features. He was gracious and knowledgeable about the Durango, unfortunately I do not recall his name at this moment. My price was over $2500 below market value, a steal compared to all the prices on the online car selling sites I researched. More
by DurangoDude
Employees Worked With
Michael, Keith, Jeannie
November 19, 2015
Amazing customer service! I purchased my second DODGE CHALLENGER from Orange Coast everyone goes out of there way to make sure satisfied! I have dealt with Angela in Sales and I purchased my second DODGE CHALLENGER from Orange Coast everyone goes out of there way to make sure satisfied! I have dealt with Angela in Sales and the entire staff in the service dept. they have always been helpful repaired my car and checked out everything and made sure if there were any recalls they took good care of my car! I have no complaints! Have sent friends to Orange Coast and they have been happy with the service too! Now if you want bad service and bad attitudes just go to HUNTINGTON BEACH DODGE! What.a nite mere just to get an oil change and there was no one waiting And J can see why! They were rude J left went to Orange Coast where I purchased my Challenger got right in and right out no attitudes. I will dfrivd the 11 miles to get my customer satisfaction at Orange Coast! SASSY RT More
by SASSY RT
Employees Worked With
Angela., Gordon
November 14, 2015
Super friendly and quick Micheal made the purchase of my dodge durango quick and easy. We knew just what we wanted, he had it out and ready for us to test drive when we pulled Micheal made the purchase of my dodge durango quick and easy. We knew just what we wanted, he had it out and ready for us to test drive when we pulled up. Colleen made the purchasing part actually enjoyable instead of seeming like a long drawn out process. I would recommend this dealership. More
by Bubbies2013
Employees Worked With
Micheal and Colleen
November 14, 2015
easy very easy Purchasing an auto is not always the number 1 thing you want to do. This is our 2nd jeep purchase from OC Jeep and it was easy not too mention quick. Purchasing an auto is not always the number 1 thing you want to do. This is our 2nd jeep purchase from OC Jeep and it was easy not too mention quick. Highly recommend Garrett and the service dept. More
by Yankeeboy
Employees Worked With
garrett
November 14, 2015
Awsome Experience, helpful employees! Isaias greeted us immediately when we arrived and was very courteous through out the whole process. He kept us informed and made sure we were ok while Isaias greeted us immediately when we arrived and was very courteous through out the whole process. He kept us informed and made sure we were ok while we waited. Colleen was amazing as well she was very friendly and made sure we understood everything as we went through paper work. Overall these two were great, they made our experience a great one!! More
by Rdenise07
Employees Worked With
Isaias & Colleen
November 14, 2015
First car for my daughter I had been searching for several months to find the perfect used Jeep Grand Cherokee to be my daughter's first car. I came across the one we purchase I had been searching for several months to find the perfect used Jeep Grand Cherokee to be my daughter's first car. I came across the one we purchased on the Internet and emailed for more information. Michael responded quickly and knowledgeably. Since I was 150 miles away, he test drove the car for me and assured me that he would put one of his kids behind the wheel of this car. They overnighted me the paperwork and I sent back payment for the vehicle. The next day they delivered to me my daughter's first car. I have never purchased a car that easily or hassle free. The vehicle is perfect and both my daughter and myself love driving it. I highly recommend Michael and the Orange Coast Jeep team. More
by Lcn123
Employees Worked With
Michael
November 08, 2015
Job performance My name is Tommy Grant, just want to say how much I appreciate the excellent service that Dave and Eric provide each time I bring in my 2008 Dodge Ram My name is Tommy Grant, just want to say how much I appreciate the excellent service that Dave and Eric provide each time I bring in my 2008 Dodge Ram for service. They are two men that know there trade and I believe they are a big plus to the Orange Coast Chrysler Dodge Jeep Organization. More
by Cowboy
Employees Worked With
Dave and Eric
November 05, 2015
Great customer service Very helpful and friendly. Helped me get what I wanted. Like my new Jeep. It has the options that I like. They made it anow easy experience. Very helpful and friendly. Helped me get what I wanted. Like my new Jeep. It has the options that I like. They made it anow easy experience. More
by Ldog1565
Employees Worked With
Angela
