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Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
1,215 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,215 reviews
February 17, 2016
Surprise! Surprise! Orange Coast Chrysler Jeep Dodge made this Valentine's Day unforgettable. I was not expecting to buy a car. I was accompanying someone who purchased o Orange Coast Chrysler Jeep Dodge made this Valentine's Day unforgettable. I was not expecting to buy a car. I was accompanying someone who purchased one online. I didn't think my credit was good enough to leave with a car let alone with no money down. The sales managers Ken and Chris are magicians. Once I found out I could get financed I became a little indecisive about which car I was walking out of there with. Everyone remained friendly and patient with me. Once I made up my mind, the process was a breeze. I told them what I wanted my monthly payments to average and that's what I got. Im 100% certain the deal and customer service I received at Orange Coast I will not find anywhere else. This was a wonderful experience and pleasant surprise because as I mentioned earlier, I did not go in there to buy a car. Also, Chris, Ken, Dave, Lori, and a few other salesmen were very personable and humorous. If I had to do it all over again I would choose this dealership. I'm definitely referring all my friends. More
by Freckles
Employees Worked With
Chris, Ken, Dave, Lori
February 17, 2016
Efficient I liked that we were able to do everything ahead of time so that when we went in to the dealership everything was already ready for us to sign we were I liked that we were able to do everything ahead of time so that when we went in to the dealership everything was already ready for us to sign we were there for less then an hour. More
by Madmill
Employees Worked With
Garret Dieb
February 10, 2016
Great experience . Eder was my salesman, he was very helpful and made the overall experience great! I'd recommend Elder at Orange Coast to anyone looking to purchase a . Eder was my salesman, he was very helpful and made the overall experience great! I'd recommend Elder at Orange Coast to anyone looking to purchase a new car and is looking to have a great customer service. More
by Verado
Employees Worked With
Eder
February 08, 2016
good dealer Great exp. w/ this dealership..did my online work first...settled on a price and int. rate..brent beach advised me of a price roll back..i believe i g Great exp. w/ this dealership..did my online work first...settled on a price and int. rate..brent beach advised me of a price roll back..i believe i got a great deal...will call the dealership when i consider buying another service van... More
by air dyne mechanical
Employees Worked With
brent beach and his mgr.
January 29, 2016
Jeep Wrangler Maintenance When I moved to OC a few years ago it was important for me to find a dealership I could trust to take care of my Jeep. Orange Coast has been wonderful When I moved to OC a few years ago it was important for me to find a dealership I could trust to take care of my Jeep. Orange Coast has been wonderful to me and my Jeep needs and I trust them fully with anything that's needed. They are honest, and treat you with the upmost courtesy you can find. Dave in the service dept. is exemplary. I would recommend him and his team to everyone who needs service on their vehicle. I will never go elsewhere! More
by JeepShanphx
Employees Worked With
Dave Anderson
January 13, 2016
calidad de servicio todo el equipo del dealer nos atendio con mucha amabilidad, a pesar de ciertos puntos negativos que habia ellos lograron ayudarme para agarrar mi prim todo el equipo del dealer nos atendio con mucha amabilidad, a pesar de ciertos puntos negativos que habia ellos lograron ayudarme para agarrar mi primer carro, definitivamnete recomiendo este dealer More
by ruby estrada
Employees Worked With
FLAVIO Y EDER
January 13, 2016
Great experience and easy! I researched my options decided on the Renegade, lease. I changed mind on an after an market option and without question they rewrote the lease next I researched my options decided on the Renegade, lease. I changed mind on an after an market option and without question they rewrote the lease next day per my request. Rod Muller worked with me via email and that evening I went to pick up the car. The process was straight forward and pressure free. I have already recommended the dealership to co-workers. Thank you Orange Coast, I love my car. Lisa Lebold More
by lisal
Employees Worked With
Rod Muller Sales Manager and Lori Finance Manager
January 08, 2016
Finally a great buying experience Wife and I purchased a 2016 Ram 1500 from Orange Coast this week. I dealt with Chris Ramsey - Internet Sales Manager. Everything but paperwork sig Wife and I purchased a 2016 Ram 1500 from Orange Coast this week. I dealt with Chris Ramsey - Internet Sales Manager. Everything but paperwork signing and delivery he did via email and occasional phone call. It was the best vehicle purchasing experience we have had to date. Due to past experiences, I could not believe our luck while waiting for the other shoe to drop. Everything Chris told us was true and correct. No gotchas, surprises or BS. The finance department was also a very pleasant experience. Yes the customary offers of add ons are made but zero pressure. We were treated well and respectfully. Overall we found the office staff friendly. Two other Dodge dealers could not locate the truck we needed and expected us to make unacceptable compromises. We did not want the Hemi nor the longer crew cab truck. On very first email contact, Chris located the exact truck we wanted down to the last option (rear axle, optional fuel tank, etc). He sent PDF of that truck's factory window sticker showing that it had every single item we wanted. It was equivalent to a factory order without the wait. How did he locate it within minutes when other dealers could not ? They use the same Dodge search engines. As I later found out, Chris is totally committed to the customer's needs. I can say this because with another dealership, when pushed they "suddenly found" the very same truck Chris offered me and for $1k more, same truck! What this tells me is that the other dealers had no real interest in meeting my needs. Chris dispatched the Orange Coast vehicle carrier and had our truck delivered within days without adding a single mile on it. At delivery, Chris covered all the features, answered all my questions and at our request skipped ACCESS stuff we have zero interest in, you guessed it we are seniors. More
by srodriguez49
Employees Worked With
Chris Ramsey and Lori Kisner
December 16, 2015
Awesome experience The crew at orange coast are great they worked hard to get us the deal we wanted and in the end they drove the car down to us so we didn't have to go The crew at orange coast are great they worked hard to get us the deal we wanted and in the end they drove the car down to us so we didn't have to go out of our way to get the truck. These guys are great highly recommend them. More
by Jovangwheels15
Employees Worked With
Deeder Barnes
December 12, 2015
Excellent service The people in the service department are very nice and helpful. They let you know exactly what will be done and if anything come up while checking you The people in the service department are very nice and helpful. They let you know exactly what will be done and if anything come up while checking your vehicle they let you know. More
by Lauram21
Employees Worked With
Paul Gordon
