Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
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Dean was great to deal with. He accomplished in three eeeks wjhat I had been trying to get done in six months. Engine recall. Thanks Dean! He accomplished in three eeeks wjhat I had been trying to get done in six months. Engine recall. Thanks Dean! More
Lied about when my car would be ready said it would be Friday called me on Thursday to inform me my car was ready when I got there Jose Torres said that only half was ready sorry oops my bad and they know Friday called me on Thursday to inform me my car was ready when I got there Jose Torres said that only half was ready sorry oops my bad and they know that I live 55 miles away so they made me drive 100+ miles that day for no reason at all. When I called on Monday, the day that Ferdinand the manager said it would be ready, it was also not ready it will be ready Tuesday. When we confronted them about that lie they said they were about to call and say it wasn’t ready, the call was at 3:45pm and they know I’m coming in the morning for sure. When I called today to confirm with them that my car was ready bc I did not want to drive the mini van rental all the way there for a second time for no reason I was met with attitude. Don’t buy or lease any jeep wrangler 4xe unless you are willing to deal with xxxxxxxx from anyone and everyone that works there. Not worth your time these are awful cars that come with more problems than positives. This is my second and last jeep from them bc of this specific experience. More
Lonna the service representative is absolutely amazing, originally I came in for an oil change and Lonna checked the service records and found an important recall notice that needed to be taken care of imm originally I came in for an oil change and Lonna checked the service records and found an important recall notice that needed to be taken care of immediately. Lonna then arranged for an Uber ride home . Thank you Lonna ! More
Very satisfied with my experience purchasing the minivan from Josh. I had purchased a new Caravan in 2006. This time, I visited 4 dealers, Josh was outstanding with replying to my budget in writing within h from Josh. I had purchased a new Caravan in 2006. This time, I visited 4 dealers, Josh was outstanding with replying to my budget in writing within hours. He did not try to use urgency or drama to push product. I was able to see different vehicles at other dealerships via the internet for the first time. I felt I got a fair price today. Richard took us on our test drive, I enjoyed his good nature humor. He programmed our CarPlay and answered our questions. More
I don’t like going to dealerships because I feel very intimidated by not having the freedom to look around by yourself. Although it was my son who dealt with the dealership he expressed that Rod was very intimidated by not having the freedom to look around by yourself. Although it was my son who dealt with the dealership he expressed that Rod was very pleasant . When I went to finalize the purchase I felt comfortable. The staff was very helpful and professional. I am SUPER happy with the car of my dreams. Thank you very much! I would highly recommend this dealership. Top notch staff! More