Orange Coast Chrysler Jeep Dodge Ram Fiat

Lied about when my car would be ready said it would be Friday called me on Thursday to inform me my car was ready when I got there Jose Torres said that only half was ready sorry oops my bad and they know Friday called me on Thursday to inform me my car was ready when I got there Jose Torres said that only half was ready sorry oops my bad and they know that I live 55 miles away so they made me drive 100+ miles that day for no reason at all. When I called on Monday, the day that Ferdinand the manager said it would be ready, it was also not ready it will be ready Tuesday. When we confronted them about that lie they said they were about to call and say it wasn’t ready, the call was at 3:45pm and they know I’m coming in the morning for sure. When I called today to confirm with them that my car was ready bc I did not want to drive the mini van rental all the way there for a second time for no reason I was met with attitude. Don’t buy or lease any jeep wrangler 4xe unless you are willing to deal with xxxxxxxx from anyone and everyone that works there. Not worth your time these are awful cars that come with more problems than positives. This is my second and last jeep from them bc of this specific experience. More

Lonna the service representative is absolutely amazing, originally I came in for an oil change and Lonna checked the service records and found an important recall notice that needed to be taken care of imm originally I came in for an oil change and Lonna checked the service records and found an important recall notice that needed to be taken care of immediately. Lonna then arranged for an Uber ride home . Thank you Lonna ! More

Very satisfied with my experience purchasing the minivan from Josh. I had purchased a new Caravan in 2006. This time, I visited 4 dealers, Josh was outstanding with replying to my budget in writing within h from Josh. I had purchased a new Caravan in 2006. This time, I visited 4 dealers, Josh was outstanding with replying to my budget in writing within hours. He did not try to use urgency or drama to push product. I was able to see different vehicles at other dealerships via the internet for the first time. I felt I got a fair price today. Richard took us on our test drive, I enjoyed his good nature humor. He programmed our CarPlay and answered our questions. More

Very professional and not pushy. Richard and Roy were great to work with. Especially Richard. Richard and Roy were great to work with. Especially Richard. More

Paul Gordon provided good service and very prompt and courteous . I will definitely call him again! courteous . I will definitely call him again! More

Excellent, fast and honest service. Communication was very good in regards to service options, cost and time. Communication was very good in regards to service options, cost and time. More

I don’t like going to dealerships because I feel very intimidated by not having the freedom to look around by yourself. Although it was my son who dealt with the dealership he expressed that Rod was very intimidated by not having the freedom to look around by yourself. Although it was my son who dealt with the dealership he expressed that Rod was very pleasant . When I went to finalize the purchase I felt comfortable. The staff was very helpful and professional. I am SUPER happy with the car of my dreams. Thank you very much! I would highly recommend this dealership. Top notch staff! More

Service adequate, would have been nice to have more communication, vehicle was in for over 3 weeks, had to keep renting a car communication, vehicle was in for over 3 weeks, had to keep renting a car More

Taylor was great! Service was great! I’ve had my Jeep Grand Cherokee for 10 years, 111,000 miles and they have serviced it. Service was great! I’ve had my Jeep Grand Cherokee for 10 years, 111,000 miles and they have serviced it. More

180° turn from my last service. I have a 2018 ram power wagon. Dashboard started flashing a shifting to four-wheel-drive message. Second time in For the same problem… So I called a I have a 2018 ram power wagon. Dashboard started flashing a shifting to four-wheel-drive message. Second time in For the same problem… So I called ahead and made reservations I guess. The dealership had rental car waiting for me And I was quickly and efficiently transferred from my truck to the rental. My contact at the dealership was Taylor. She was efficient and informed…. surprisingly, my truck ended up in the bay being worked on the first day by the second day I got a text message from Taylor advising me that my truck was finished. Basically a day and a half, which was amazing to me. xxxxxxto Taylor were keeping informed and to the guys in the back doing the work and a significantly greater pace than previously. I was in and out short and sweet and very happy. The construction they’re doing at the dealership is a bit of a pain in the butt, but it’s for a good reason and Will upgrade the whole place. I am very pleased with the totality of the service I received from everyone involved. Good job one and all you have restored my faith in your service department. More