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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.4
1,207 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,207 reviews

October 27, 2024

Service adequate, would have been nice to have more communication, vehicle was in for over 3 weeks, had to keep renting a car More

by Bluediamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lonna
Oct 28, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I'm sorry to hear about the extended time your vehicle was in service and the lack of communication. We strive for better efficiency and transparency, so I apologize for any inconvenience this caused you. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Ferdie Ang - Service Director - (714) 587-6172

October 20, 2024

Taylor was great! Service was great! I’ve had my Jeep Grand Cherokee for 10 years, 111,000 miles and they have serviced it. More

by Janiewwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 21, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Janie, thank you for trusting Orange Coast Chrysler Dodge Jeep Ram Fiat with your Jeep Grand Cherokee over the years! We're delighted to hear that Taylor and our service team have consistently met your expectations.

October 18, 2024

180° turn from my last service. I have a 2018 ram power wagon. Dashboard started flashing a shifting to four-wheel-drive message. Second time in For the same problem… So I called a More

by Power wagon guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 21, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for sharing your experience with us at Orange Coast Chrysler Dodge Jeep Ram Fiat! We're delighted to hear that Taylor and the team turned things around and provided efficient service on your Power Wagon. We appreciate your patience during our construction, as it's all part of enhancing our facilities for valued customers like you. Your feedback means a lot, and we're glad we could restore your faith in our service department!

October 17, 2024

I would highly recommend anyone look for a vehicle without a lot of pressure to go to Orange Coast Chrysler Dodge Jeep Ram Fiat and ASK for PAUL . I told Paul what I was able to afford and what my lim More

by Spider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 17, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to hear that Paul made your car-buying experience at Orange Coast Chrysler Dodge Jeep Ram Fiat so relaxing and hassle-free. Thank you for recommending us, and welcome to the family! Enjoy your new vehicle!

October 16, 2024

You want good service? … visit Jose at Orange Coast. I don’t live near this dealer but willing to do the commute because I know I’ll get the best service. I’ve tried another More

by Stacy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 16, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Stacy, we're delighted to hear that Jose and the team at Orange Coast Chrysler Dodge Jeep Ram Fiat have consistently provided you with top-notch service. Thank you for making the commute to see us – your satisfaction means a lot! We look forward to serving you again in the future!

October 10, 2024

Always great service from Dave Anderson. Friendly, professional and honest. Wouldn’t go anywhere else. More

by SmoknTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Oct 10, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the fantastic feedback! We're delighted to hear that Dave consistently provides great service at Orange Coast Chrysler Dodge Jeep Ram Fiat. We look forward to serving you again in the future!

October 08, 2024

When I live my car for service , I always pick it up with some damage , More

by 1585nene@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
German and Lonna
Oct 11, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I am very sorry to hear about your experience. We take matters like this seriously, and I would like to address any damages you've found on your vehicle. Please reach out at your earliest convenience. Thank you, Ryan Simonian - Service Manager - (714) 587-6151

October 08, 2024

Buying process as been smooth through Driveway. com. Mireya has sheperded the transaction, and I have no complaints. Waiting for delivery, paper work and financing were simple enough, no problems. More

by culpepperfirst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mireya Venzor, Jennifer Marin
Oct 08, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to hear that Mireya made your buying process smooth with Orange Coast Chrysler Dodge Jeep Ram Fiat through Driveway.com. Thank you for sharing this positive feedback, and we hope the delivery goes just as seamlessly!

October 08, 2024

Jose was amazing and informative. He took the time to walk me through my vehicles concerns. More

by betancourt.smaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 09, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for leaving Orange Coast Chrysler Dodge Jeep Ram Fiat a five-star review! We are pleased to hear that Jose was helpful and informative.

October 07, 2024

Excellent sales staff, cares about customers, no pressure, very good technical staff, process took a long time to process, good warranty options, fair pricing. More

by sternj3145
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob, Miguel
Oct 07, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for sharing your feedback! We're glad to hear that our sales and technical staff at Orange Coast Chrysler Dodge Jeep Ram Fiat provided a positive experience. We appreciate your patience with the process and are pleased you found our pricing fair. If there's anything else we can do, please let us know!

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