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Open Road VW of Bridgewater
Bridgewater, NJ
185 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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185 Reviews of Open Road VW of Bridgewater
May 20, 2023
Buyer beware! The price listed online is NOT the price they charge you. For example a certified preowned car was listed at a certain price BUT they then added an The price listed online is NOT the price they charge you. For example a certified preowned car was listed at a certain price BUT they then added an additional fee to make it actually certified. No other dealership that I’ve been to does this. They also made me feel like they were doing me a favor by selling me the car. Not a good experience. 👎🏻 More
by Abbe
Employees Worked With
The woman in finance was upfront and professional.
February 23, 2023
Worst dealership ever. If I could giveso NO stars I would. They Advertise a Durango for $33,599 (still to this day} but when I sit down to purchase vehicle they come back If I could giveso NO stars I would. They Advertise a Durango for $33,599 (still to this day} but when I sit down to purchase vehicle they come back with a bunch of stuff that includes $2900 in repairs so price becomes over $39,000. I drove over 50 miles each way to purchase this vehicle and they come out with this ridiculous inflated number. I offered $31,000 (which is about a 7% reduction) plus doc fees and sales tax and they just blew me off. This all happened on Saturday Feb 11,2023 But the bad news continues as today Andy C reaches out to me today, Feb 23 and asks if I want to drive the Durango home. We had a pleasant conversation lasting about ten texts and I asked for the price of vehicle. He responds "I'm sending you the price now"....I never heard from him again. This dealership is at best full of incompetance, at worst, faudulant in their representations. I am a senior and a car guy....I have purchased hundreds of vehicles from dealers in multiple states....my advise is BEWARE of this one. I was willing to give them another shot but after texting with Andy C today I don't think so. More
by addyalane1818
Employees Worked With
Abdul Ghani
January 10, 2023
Sebastian was fantastic in supporting us throughout the time we had at the dealership. He was incredibly informative and knowledgeable about the vehicles and truly helped us in our decision making. Car sal time we had at the dealership. He was incredibly informative and knowledgeable about the vehicles and truly helped us in our decision making. Car sales professionals aren’t usually the most pleasant to deal with but Sebastian was consultative, polite and articulate. A pleasure to work with. Thank you! On top of Sebastian, we found all the staff at the dealership easy to work with and very helpful. We would recommend. More
by Ben
Employees Worked With
Sebastian
December 23, 2022
Sebastian was most pleasant and very professional. He made my vehicle purchase experience one of the best I’ve ever received. Thank you so much for being customer-focused and oriented. He made my vehicle purchase experience one of the best I’ve ever received. Thank you so much for being customer-focused and oriented. More
by Angelo
Employees Worked With
Sebastian
August 30, 2022
Didn’t tell me the car I made an appointment to see was already sold, tried to offer me a lower trim model. Drove 70 miles for no reason, wouldn’t recommend. already sold, tried to offer me a lower trim model. Drove 70 miles for no reason, wouldn’t recommend. More
by Bo Kner
Employees Worked With
Joseph Diolosa
June 14, 2022
My entire experience here was great from start to finish. I would like to recognize Abdul, he was such a big help! The service was amazing and will definitely be back in the future. I would like to recognize Abdul, he was such a big help! The service was amazing and will definitely be back in the future. More
by razwana
Employees Worked With
Abdul Ghani
