Open Road Chevrolet

Good Service The service was good and the staff were friendly and helpful. However it took 3 1/2 hours for an oil change and to have a few things checks. The service was good and the staff were friendly and helpful. However it took 3 1/2 hours for an oil change and to have a few things checks. More

It was very satisfactory They did good service. People there are nice. Quality of work was good did a great car wash after service. But we miss Bino Fonseca. They did good service. People there are nice. Quality of work was good did a great car wash after service. But we miss Bino Fonseca. More

"Top Notch Customer Service" I visited the dealership on a Saturday, which was very busy. I had to wait a while, but even the wait was worth it. The atmosphere was very relaxing I visited the dealership on a Saturday, which was very busy. I had to wait a while, but even the wait was worth it. The atmosphere was very relaxing. My Sales Advisor was Randall Slade who is a subject matter expert in his field. He was able to answer all of my questions about the car I purchased and went above and beyond to make the deal happen. Igor Vovchik worked with me on the business part of the deal and was extremely efficient--it went smoothly. I don't remember the name of the Receptionist the evening of Jan 22, but she was very personable and handled the front desk in such a professional manner. Thank you all. Rita More

Sal is the best ! My husband and I went to this dealership late on a Saturday evening. We were both tired, having just came from another dealership that drained our ene My husband and I went to this dealership late on a Saturday evening. We were both tired, having just came from another dealership that drained our energy. When we came in , Sal asked us right away if we needed help. From that time on, we knew we were in good hands. We made a deal and bought our vehicle right there after endless internet search and research for weeks. Sal was a gentleman. He was polite and endured my endless questions. I would recommend this dealership and would have totally given it a 5-star except for one negative drawback,the "manager" . He did not impress me with his careless demeanor and rough edges. I don't know his name. For a manager, he did not seem to know about the details of the product, to my dismay. Sal is the reason I still would recommend Open Road Chevrolet. Ask for him if you should go. More

Excellent Service My salesman Fred and his manager were gentleman. I would refer a friend or family member to this dealership. For once, I didn’t feel like I was being My salesman Fred and his manager were gentleman. I would refer a friend or family member to this dealership. For once, I didn’t feel like I was being attacked by a flock of wolves. More

Easy going and professional It was straight to the point not to much hustle and bustle, good vibe. I had a great experience and I would do business with them again. It was straight to the point not to much hustle and bustle, good vibe. I had a great experience and I would do business with them again. More

Great Service! I brought my car in because the check engine light was on and my remote start would not work. The work was completed quickly and I was able to pick I brought my car in because the check engine light was on and my remote start would not work. The work was completed quickly and I was able to pick up my car the next day. Cathy was very friendly, kind and courteous. More

Avoid like the plague There is a reason that eveyone refers to this store and the ones in the area along Rt. 22 as “Under Indictment Motors” - because despite the repeated There is a reason that eveyone refers to this store and the ones in the area along Rt. 22 as “Under Indictment Motors” - because despite the repeated legal clashes the stores in this area have for various consumer fraud actions, they persist in doing it. Despite my best judgement I went there to look at a car recently. Despite multiple attempts to reach them via email, and at least one phone call that I’m still waiting for them to return (I’m not holding my breath), I went anyway because they had the vehicle I wanted in stock. Allegedly. Of course, when I arrived the vehicle “had just been swapped out an hour earlier” and then they tried their damndest to upsell me. xxxxxxxx. I came in on your loss leader, but I’m not sticking around for more lies. When I made it clear that if they didn’t have what I was looking for I was not leaving them my contact information so that they could bother me endlessly and more importantly, resell it to who knows who, I left, only to be chased into the parking lot by the smary kid they call sales manager. This is a scummy, underhanded dealer. They are a predator. Buy elsewhere. More

excellent I rated a 5 because I've always had good experience there.So far no issues.I would recommend it to people. Would buy another car there. I rated a 5 because I've always had good experience there.So far no issues.I would recommend it to people. Would buy another car there. More

Fast and efficient. The service agent greeted me with a pleasant smile. She listened to my service requests and documented them. The next thing I know my car was ready. The service agent greeted me with a pleasant smile. She listened to my service requests and documented them. The next thing I know my car was ready. More