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Open Road Audi of Manhattan

New York, NY

2.8
121 Reviews
Call Dealership (212) 515-8200

800 11th Avenue

New York, NY

10019

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121 Reviews of Open Road Audi of Manhattan

December 15, 2010

for being the largest in Audi sales in the united states I was shocked to have such a horrible experience! the communication was very poor right from the start and all the way till the end. we ended up not More

by allroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregg Rubin and Justin
Report | Print
Feb 03, 2011 -

Open Road Audi of Manhattan responded

Thank you for taking the time to contact Mr.Brady regarding your recent experience here at Openroad Audi Manhattan. On behalf of Mr.Brady and this office, please accept our sincere apologies for any dissatisfaction caused as a result of this matter. Customer satisfaction is of primary importance to us. For that reason, we are genuinely concerned with your overall satisfaction with the Audi you purchased from us and the quality of service provided to you. At Openroad Audi Manhattan we value your business and believe in preserving long-term relationships with our customers. Our success depends upon offering customers outstanding service. The individual employees in our stores and service departments ultimately determine our performance. We appreciate that you have brought this matter to our attention and sincerely hope that you will consider Openroad Audi Manhattan for your future automobile needs.If you have any questions concerning this matter, please contact me. Sincerely, Anthony Cipriano General Sales Manager Openroad Audi Manhattan

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