Open Road Acura of East Brunswick

They were extremely helpful and took care of all my issues. I tried going to DCH Honda and they wouldn’t take the service I paid for which was extremely irritating and I’m going to continue using this issues. I tried going to DCH Honda and they wouldn’t take the service I paid for which was extremely irritating and I’m going to continue using this place instead. More

I’m a repeat customer with Open Road Acura of East Brunswick because they are always professional, fair and reliable. Brunswick because they are always professional, fair and reliable. More

Louis is best sales rep. I have ever dealt with at Open Road Acura of East Brunswick.So far I have bought two cars from him . He is very professional and patient in explainin I have ever dealt with at Open Road Acura of East Brunswick.So far I have bought two cars from him . He is very professional and patient in explaining the features in my new car . I will definitely recommend my friends to him . Keep up the good work , Louis. Thank you More

Alicia in service department is great ! Very professional and always keep you inform about the service . Thanks so much !! Very professional and always keep you inform about the service . Thanks so much !! More

The dealership seems to be understaffed. An oil change should not take from drop off until closing with multiple client-initiated updates. Having shared that I needed my vehicle for school p An oil change should not take from drop off until closing with multiple client-initiated updates. Having shared that I needed my vehicle for school pickup, it would’ve been helpful to hear back that that timeline wouldn’t be possible. More

Very pleasant and knowledgeable staff. Easy to schedule appointment. All work done well and car clean when completed. Easy to schedule appointment. All work done well and car clean when completed. More

My car is now leaking oil, after the engine and transmission oil change. It never leaked before. The emergency brake now has to be pressed all the way down in order to stop the car on a 2 degree s transmission oil change. It never leaked before. The emergency brake now has to be pressed all the way down in order to stop the car on a 2 degree slope. Before service, the brake had to be pressed halfway in order to stop car from moving. The day i picked up the car after it was serviced, one of the brake lights was not working. They fixed right away and told me “a connection was loose”. The transmission oil change, did improve the transmission performance. More

Alicia was very helpful in taking care of all my car maintenance needs. Thanks !! Happy Holidays maintenance needs. Thanks !! Happy Holidays More

Toook my 2010 acura tl to this dealership in February of 2025. Car was alarming and i was not unable to shut the alarm without disconnecting the battery. Diagnostic was done and I was told Car was drivable 2025. Car was alarming and i was not unable to shut the alarm without disconnecting the battery. Diagnostic was done and I was told Car was drivable to take it home as they dont have the parts at that time. I was led to believe the issue on my car will be fixed once the broken key slot for the key fob is replaced. No other issues was mentioned at that time. Took the car home the gps consul, radio, power side mirror and internal light have no power. Waited 10 months for the parts. Brought it back to finally install the new slot for the key fob. Then informed me after they installed it they cannot program the key slot with the key fob . They need to perform another diagnostic test. Remind you this add up cost. Informed me that there are more issues (electrical issues) and to think what they thought it is may still not be the fix. Took my car back paid what was due and still have the same issue. I bought my car there, i will never be buying any car there and will not recommend this place to anyone. Be careful when you bring your car for service. They will find ways to increase cost. More

Stephen at Open Road in East Brunswick was fantastic! He explained all issues to me thoroughly, all maintenance was handled in a timely fashion and he was a true professional! Giving him and the dealersh He explained all issues to me thoroughly, all maintenance was handled in a timely fashion and he was a true professional! Giving him and the dealership 5 stars! ⭐️ More