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Opelika Ford Chrysler Dodge Jeep Ram
Opelika, AL
194 Reviews
At Opelika Ford Chrysler Dodge Jeep Ram, we're dedicated to serving our friends and neighbors in the Opelika area by offering an extensive selection of affordable used cars and exciting new Ford, Chrysler, Dodge, Jeep, and Ram models. We take pride in providing top-notch service and support, ensuring a hassle-free shopping experience with quick and easy access to financing. Whether you're in Opelika or coming from Phenix City, Auburn, Salem, Dadeville, Fort Benning, or Columbus, one thing is clear: Opelika Ford Chrysler Dodge Jeep Ram is your go-to destination for finding a quality vehicle—whether it's a dependable used car or a bold new ride from your favorite brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 194 reviews
August 22, 2025
Purchased a new 2024 Jeep Wrangler a year ago. The hardtop has a crack in it. There is no further damage that would indicate a point of impact. I was advised to start a warranty call with Jeep whi The hardtop has a crack in it. There is no further damage that would indicate a point of impact. I was advised to start a warranty call with Jeep which was fruitless. They directed me back to the dealership. I was instructed to have my jeep there to be assessed and that Opelika Jeep would act on my behalf in order to right this. The opelika technician and service manager communicated that they saw no damage to my vehicle and that it appeared to be a factory issue missed in quality control or a stress fracture. They said they had sent all documentation to jeep. My jeep sat at the dealership for a week with no follow up other than me calling every day for an update. I went and picked it up and continued to call. After two weeks, the service manager called me and said that the warranty team said that the damage was due to an outside force. Which may or may not be the case as I have emailed the service manager three times asking for the pictures and documentation he submitted on my behalf with no response. He did pass me off to a lady with the warranty department, and I cannot get a return email from her either. It's terribly disappointing to have a car you love have no backing from the manufacturer and a "hometown" dealership with no regard or care for those in the community whom they serve. I was given the invoice price of almost 5,000 for a new top (which I understand is nothing for a company like jeep or a dealership this large, but that's not the case for most people), with an assured word that the dealership submitted it as a jeep issue as the jeep no other damage (which an outside impact would've caused), cannot get in touch with anyone with the warranty department at jeep nor any follow up or help from the opelika service manager. This whole process has gone on over a month now. More
by nk
Employees Worked With
Robert
August 10, 2025
The website helped me determine the car I wanted and made scheduling a test drive SUPER easy!!! Although I didn’t get a free TV I still highly recommend Opelika Ford, and working with Saylor. scheduling a test drive SUPER easy!!! Although I didn’t get a free TV I still highly recommend Opelika Ford, and working with Saylor. More
by abby_s98
Employees Worked With
August 04, 2025
Very responsive. They kept to their word and did everything that they said they would do. Will definitely buy from them again. They kept to their word and did everything that they said they would do. Will definitely buy from them again. More
by derek21_1978
Employees Worked With
July 31, 2025
My husband and I want to thank Brian on his patience AND perseverance while we decided on what vehicle would be a good fit for me and our family! He never seemed to eager to just make a sale and took into c perseverance while we decided on what vehicle would be a good fit for me and our family! He never seemed to eager to just make a sale and took into consideration my concerns, my wants, and my finances!! We appreciate everything Brian did and do not want it to go unnoticed or unappreciated!! More
by jsrp0630
Employees Worked With
July 30, 2025
I was very pleased from the time I went online till the end of my visit every one was nice and helpful end of my visit every one was nice and helpful More
by elliottwreaths
July 30, 2025
This place sent us "moneyopoly", a match three lottery style promotional that promised us $5,000 cash on a win, which we did. This was a blatant lie thinly veiled by legalese fine print. This place is com style promotional that promised us $5,000 cash on a win, which we did. This was a blatant lie thinly veiled by legalese fine print. This place is completely dishonest with its marketing schemes. $5000 would have changed our lives but you jerked us around to pitch us your cruddy cars. And then you had the nerve to tell us we should have read the fine print- we did! They knew what they were doing, disgusting filthy scammers. More
by lylyblueberrypie
July 20, 2025
I went up to Opelika for to buy a truck and ended up having a great experience test drove several throughout the process changed my mind multiple times and ended up buying the Ford maverick and we love having a great experience test drove several throughout the process changed my mind multiple times and ended up buying the Ford maverick and we love it. The team at Opelika Ford is second to none. I have purchased four cars in the past month from them And every time I’m surprised by how well I’m treated and they’re willingness to help me find the perfect vehicle every time More
by ken
Employees Worked With
Sales managers Donnie and Mandelle , Sutherlyn "CC" Cowling
July 20, 2025
Customer service was amazing! She was patient with me and my decision making process. She even helped me on weighing out the pros and cons to find just the right car! Thank you She was patient with me and my decision making process. She even helped me on weighing out the pros and cons to find just the right car! Thank you for all your help! More
by ken
Employees Worked With
Sutherlyn "CC" Cowling
July 19, 2025
Wonderful experience, never pressured or fed a typical sales pitch. Everyone was direct and up front. One of the best car buying experiences Ive ever had. sales pitch. Everyone was direct and up front. One of the best car buying experiences Ive ever had. More
by Jadd
Employees Worked With
Sutherlyn "CC" Cowling
July 19, 2025
Tim at Opelika Ford was fantastic—friendly, honest, and efficient. He made the process of getting into our new Expedition smooth and stress-free. No pressure, just great service. Highly recommend working w efficient. He made the process of getting into our new Expedition smooth and stress-free. No pressure, just great service. Highly recommend working with him! More
by baileygarrison485
Employees Worked With
