Onion Creek Volkswagen
Austin, TX
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Awesome Great people to help you out. Luv my new ride,! Would recommend onion creek to anyone if they want great deals and services especially young man named Great people to help you out. Luv my new ride,! Would recommend onion creek to anyone if they want great deals and services especially young man named Cole. More
Best Prices Around Bought my new Passat here last week. Priced all dealers from San Antonio and Austin. They were over $400 less than any other dealer. Certainly wort Bought my new Passat here last week. Priced all dealers from San Antonio and Austin. They were over $400 less than any other dealer. Certainly worth the 40 mile drive. Would highly recommend checkig them out if you are looking for a new VW. More
Great experience I would recommend without hesitation purchasing a vehicle from this dealership. The individuals who work here are not your typical "car salesmen" - t I would recommend without hesitation purchasing a vehicle from this dealership. The individuals who work here are not your typical "car salesmen" - they give you space and answer any questions you have without overwhelming you. I also felt as though the dealership was EXTREMELY fair with me when it came to my vehicle trade in. My salesman was Keston Makil who did a great job by helping me, giving me space, was very knowledgable with all the answers he provided, and genuinely appearedas though he wanted my experience to be a great one. After purchasing my vehicle, Keston even took the time to go out to my car and help me set up the bluetooth on my cell phone to the car. Keston also took the time to go over several other working details about my car like cruise control. It is little details like this that made my experience such a great one. Final detail is that the owner of the dealership took time out of his day to thank me for the purchase and ensured my experience was a great one. I would without hesitation recommend this dealership. More
Great experience I go to this location for oil changes and anything else my car needs. I have always been assisted by Robert, he's great! Coffee bar is awesome and my I go to this location for oil changes and anything else my car needs. I have always been assisted by Robert, he's great! Coffee bar is awesome and my car is done and washed within an hour usually. More
New vw jetta 2017 It was a great process this is our first new car ever sale guy all over to fine what we were looking for financial guy not so great We definitely It was a great process this is our first new car ever sale guy all over to fine what we were looking for financial guy not so great We definitely recommend this dealer for your new car or used More
great cars, wonderful employees I have always been a VW fan, but after buying my preowned 2013 Jetta from Onion Creek VW, I am a huge fan of this dealership, also. My salesman, Soul I have always been a VW fan, but after buying my preowned 2013 Jetta from Onion Creek VW, I am a huge fan of this dealership, also. My salesman, Soul, asked what features I wanted in a vehicle and showed me a variety of cars that fit my needs. There was no pressure to buy a car, unlike dealerships I've purchased from in the past. They worked with me to negotiate the best price, and I left feeling extremely satisfied. I highly recommend Onion Creek VW! More
Bait and Switch Do not go to this dealership, they pull the whole bait and switch! !! Drove today all the way from San Antonio to test drive one of their cars. They Do not go to this dealership, they pull the whole bait and switch! !! Drove today all the way from San Antonio to test drive one of their cars. They've been knowing that my daughter was interested in this car. Even asked her questions the night before. That should of been a give away. After waiting for a while for JACOB, he comes to us with " the car was sold last night but we have other cars here." Seriously, you just told us it was being cleaned. Onion Creek VW lost a sale for holding out to whatever else they had. Horrible customer service. Not about the customers needs or wants. Retired SSG Raul Macias More
Onion Creek VW took advantage of us and ruins my car These people are crooks. They ruined my car. Read all the reviews on the internet and do not become a victim of these people. We can not let them con These people are crooks. They ruined my car. Read all the reviews on the internet and do not become a victim of these people. We can not let them continue to do business this way and take advantage of people. The charged me $1300, still did not fix the problem, then wanted more money and when I said no, they had to push my car out because it no-longer would start yet I drove it in to them. They used a bad part from a blown engine to test my vehicle then tried to deny it. I have their conversations recorded. Their mechanic took my daughter for a test drive them attempted to flirt with her. She felt so uncomfortable and afraid of him. They told us it was ok to drive the car because they had to order a part. We brought it back to have the new part installed and then calked me back afterwards to tell me now the car won't start and I needed to pay for more hours so they could diagnose it further. You trust that they know what they are doing and recommending, then they turn around and screw you over and try and milk you for more money. Join me and sending these pool a strong message that this type of business practices will not be tolerated. If you have had similar incidents, please join the class action lawsuit and tell them justice will prevail. Onion Creek VW in my opinion practices in bad faith and attempts to defraud the public. More
Exactly what I wanted I did my research and knew exactly what I wanted. The sales person, Joeleen, went out of her way to ensure I got what I wanted. The exact model I wa I did my research and knew exactly what I wanted. The sales person, Joeleen, went out of her way to ensure I got what I wanted. The exact model I was looking for was not available in their inventory, but we got all of the paperwork signed and they sent me home in a loaner. 36 hours later, my car had arrived from another dealership, was prepped and ready to go. The delivery process was fun and very thorough. Joeleen made sure I knew exactly how everything in the car worked and even gave me a follow up call a week later to make sure everything was going great with the car. Best of all, I didn't feel pressured to get a deal done, it was a very easy experience. More
We communicated first on email. The sales manager was very responsive and helpful. I got the car I like and I think I got a good price. The financing team was able to give me a lower rate I originally qu very responsive and helpful. I got the car I like and I think I got a good price. The financing team was able to give me a lower rate I originally quoted from a credit union. More