Oneonta Ford LLC
Oneonta, NY
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33 Reviews of Oneonta Ford LLC
Kevin is a great sales person to work with. Very honest and dedicated to making a good experience for his customers. Service department is one of the best I’ve felt with. Very honest and dedicated to making a good experience for his customers. Service department is one of the best I’ve felt with. More
We just bought our 3rd vehicle from Oneonta Ford/Russell and I would 10/10 recommend them!!! Easy to work with, make the vehicle buying process very easy and to the point. We will definitely continue dealin and I would 10/10 recommend them!!! Easy to work with, make the vehicle buying process very easy and to the point. We will definitely continue dealing with them in the future! More
Great experience, from making appointment to actual service of my Ford. Extremely please and satisfied with the very friendly and efficient service. service of my Ford. Extremely please and satisfied with the very friendly and efficient service. More
We brought our Ford to the dealership the first time due to a noise in the front end. The mechanics said they didn’t find anything. Brought the truck to another mechanic who was able to diagnose the proble to a noise in the front end. The mechanics said they didn’t find anything. Brought the truck to another mechanic who was able to diagnose the problem in 15 minutes, paid him $80 and made an appointment at this Ford dealership to have the problem fixed under warranty. Was told on the phone it would take 45 minutes. At 45 minutes we are told what the problem was (we knew the problem, the other dealer found it after this dealership couldn’t find it) Of course in the 45 minutes they determined we should get tires, brakes etc, we are like no thank you, just the warranty work, this is where we think they did the work, but no, they had to have the go ahead, so off they go to fix it. Two hours go by, everything gets quiet, we’re still waiting, it’s lunch time, finally get the attention of someone and are now told it’s a four hour job, at this point they offer a car so we could get lunch. Had we known it was a 4 hour job, we would have just dropped the truck off. There was no sorry you had to pay $80 to have the problem diagnosed and spend 5 hours waiting. No reimbursement or discount. We will be looking for a different Ford dealership for any future issues. On a positive note, the salespeople were very helpful. More
Excellent dealership. Very informative. Purchase of ford bronco sport went very smooth.Both salesperson and financial officer were excellent. Very informative. Purchase of ford bronco sport went very smooth.Both salesperson and financial officer were excellent. More
Great place to do business. We have been doing business with Oneonta Ford sense 1986. Russell Hoagland is a great salesman. Always understood our wants and always worked with We have been doing business with Oneonta Ford sense 1986. Russell Hoagland is a great salesman. Always understood our wants and always worked with us. The service department is always willing to make it a pleasure. Kyle and John are wonderful. More