One Toyota of Oakland

Good experience Overall this was a good purchase experience. No games about price and options available. Staff not on a commission so no pressure to sell as many cars Overall this was a good purchase experience. No games about price and options available. Staff not on a commission so no pressure to sell as many cars as possible or inflate selling price. More

Largest selection & good discounts! We visited three other Toyota dealerships looking for a specific car, and found it at One Toyota Oakland. They had a huge inventory, good prices, and We visited three other Toyota dealerships looking for a specific car, and found it at One Toyota Oakland. They had a huge inventory, good prices, and generous trade-in on our old car. We had been told that "no one" was discounting the RAV4 Hybrids but One Toyota did. Their trade-in allowance was higher than what I was offered two years ago on the same old car! Jordant Bernabe helped us make our final decision easy as pie by showing two cars for us to look over and test drive. Paperwork is always tedious but Jordant got everything done without a huge wait. We love our new car and can heartily recommend One Toyota of Oakland. More

RAV4 purchase I was able to get the car I’ve always wanted and Michael did a great job helping. He was very transparent about the whole thing I was able to get the car I’ve always wanted and Michael did a great job helping. He was very transparent about the whole thing More

La persona q me ayudo fue muy amable grasias por tanta amabi La persona q me ayudo fue muy amable le ise una pregunta sobre el filtro del aire acondicionado de mi carro ella me ayudo con eso se tomo el tiempo de La persona q me ayudo fue muy amable le ise una pregunta sobre el filtro del aire acondicionado de mi carro ella me ayudo con eso se tomo el tiempo de salir a enseñarme sobre la pregunta q le ise 😊grasias fue muy muy amable muchas bendiciones para su vida More

This was a good service I bought my truck here and my experience has been pleasant from selection to service. Besides for these reviews I always enjoy my interactions with To I bought my truck here and my experience has been pleasant from selection to service. Besides for these reviews I always enjoy my interactions with Toyota one. More

Wonderful Service! Kevin Feola was very helpful and professional. Kevin was so helpful and Courteous he made me feel that my car was in good hands. Overall thanks to Kev Kevin Feola was very helpful and professional. Kevin was so helpful and Courteous he made me feel that my car was in good hands. Overall thanks to Kevin I felt the experience was great! Definitely looking for him on my next scheduled service. More

Wait too long Here is my problem: how is it possible that for a scheduled appointment and a $44 service, one has to wait 4 hours? And this happens repeatedly. How? Here is my problem: how is it possible that for a scheduled appointment and a $44 service, one has to wait 4 hours? And this happens repeatedly. How? Everybody on the floor "seem" busy, I mean people are really nice there, haven't seen the service shop but judging with how many cars shows up they are busy too. And then when I was leaving, the garage seemed almost empty. So, unless someone explains this to me I'll guess that management is maximizing profits by overbooking in the morning, and certainly over-promising to customers, then pressuring the workers. This is simply wrong management. What is the point of appointment then? Btw, I still waited probably 15 minutes once the car was claimed done (10 min since the associate was busy with the other customer, he is working hard, no problem with that), then I had to pay (why not in advance? I agreed to the price already), then I had to wait 5 more minutes for a car to show up. Can't this be streamlined better? Can the car just wait outside? And since we are here, bathroom is in a very bad shape (faucets are both leaky to be precise), probably because with so many customers, and 4 hours waiting times for simplest check ups, no wonder it's being used a lot. I would give 1 star but extra star for employees there. I hope waiting time improves. More

This is my favorite Toyota dealership The service crew is very quick, very efficient, and very knowledgeable . They are always able to answer any questions or concerns I may have about any The service crew is very quick, very efficient, and very knowledgeable . They are always able to answer any questions or concerns I may have about anything. More

Excellent and friendly service! Was approached promptly, given a time for completion which was met!!! Dianna was very helpful in determining a service package and showed me the coff Was approached promptly, given a time for completion which was met!!! Dianna was very helpful in determining a service package and showed me the coffee area where I could wait! More

Good experience Good customer service, issues with vehicle explained well, reasonable quote, vehicle completed in timely fashion, and free Lyft ride was a huge plus. Good customer service, issues with vehicle explained well, reasonable quote, vehicle completed in timely fashion, and free Lyft ride was a huge plus. The overall experience was a big improvement from prior visits. More