One Toyota of Oakland

New Car Joel Black was excellent! Very patient, very knowledgeable, great with numbers! He got me the best car for me. I greatly appreciate it. Friendly envir Joel Black was excellent! Very patient, very knowledgeable, great with numbers! He got me the best car for me. I greatly appreciate it. Friendly environment. More

Customer service I went in for a recall and Jackie the service representative was really nice he noticed I need it my oil change done ASAP and did it the same day didn I went in for a recall and Jackie the service representative was really nice he noticed I need it my oil change done ASAP and did it the same day didn’t have to go back another day More

Great customer service! Bob was great! Wait time was longer than usual. Thanks for the lyft ride home. Thanks for the great customer service! I miss the free car washes. Sinc Bob was great! Wait time was longer than usual. Thanks for the lyft ride home. Thanks for the great customer service! I miss the free car washes. Since we’re out of the water drought, please reconsider bring back the car washes. Thank you One Toyota! More

Happy and easy service I had a great experience with Brandon and the rest of the team. I got good advice regarding what was needed or not from my car, and I feel very safe w I had a great experience with Brandon and the rest of the team. I got good advice regarding what was needed or not from my car, and I feel very safe with the work done. More

Proactive Took my van in for 10,000 mile service. Work was on time and fast and the lounge was nice for waiting. Most importantly the service consultant provide Took my van in for 10,000 mile service. Work was on time and fast and the lounge was nice for waiting. Most importantly the service consultant provided proactive info to help in the future. More

Required service for damage to my car due to hitting a pothk James Kim was my service agent and he did an exceptional job of helping me through the process involved with diagnosing the issues, ordering parts, wo James Kim was my service agent and he did an exceptional job of helping me through the process involved with diagnosing the issues, ordering parts, working with my insurance adjuster and finally getting repairs completed. James kept me informed and helped me work through each step along the way. More

Tiers I like all services also very fast keeps their time first come first get service they gives rides to work or home very nice words thanks I like all services also very fast keeps their time first come first get service they gives rides to work or home very nice words thanks More

Love Kevin Great help from Kevin in service, But he is not listed in service people list??? Whoever serviced my car changed the front screen from showing total Great help from Kevin in service, But he is not listed in service people list??? Whoever serviced my car changed the front screen from showing total mileage to trip A and I can’t figure out how to get it back! More

Brandon was a true, empathic professional! For me, going to a dealership is like going to a new dentist. I never know what exactly is going to happen! It can be stressful to completely lay your For me, going to a dealership is like going to a new dentist. I never know what exactly is going to happen! It can be stressful to completely lay your trust on a stranger. But Brandon helped ease my anxiety by explaining in detail the issue with my car and the possible scenarios. After it was serviced, he explained what was done to address the problem and what to expect. No surprises. I also appreciated his quick responses via texts - I find this option very helpful for a busy working professional. I would have no hesitation recommending Brandon Feola and his team. Thank you! More

Back many times Both service people were excellent. I was challenged that my car kept needing to return but Bob was so empathetic and ensured it was good Both service people were excellent. I was challenged that my car kept needing to return but Bob was so empathetic and ensured it was good More