One Subaru of Hayward

This is a review for service dept only. The best automotive experience I’ve ever had! Been to a lot of shops in the past 40 years of driving. This one is the best by far. Have had 3 visit The best automotive experience I’ve ever had! Been to a lot of shops in the past 40 years of driving. This one is the best by far. Have had 3 visits here all excellent. All appointments start on time and finish when promised. Staff all knowledgeable, courteous and no pressure. Prices are very fair and even better with their specials and coupons . Waiting area is spacious with fast WiFi, lots of outlets, comfortable chairs, workstations. Coffee is fresh ground made to order, loved this. Technology is great! Txts messages keeping you up to date with progress. Full digital readout with summary of entire appointment. Video tour of thee underside of your car, pictures of all items inspected. I feel so confident about my car whenever I leave. More

Prompt and effective action/service. Zeke is so helpful and looking forward for the next service. Zeke is so helpful and looking forward for the next service. More

Service and communications were fine; everything just took a bit longer than I thought/was led to expect. took a bit longer than I thought/was led to expect. More

Low pressure, easy scheduling, friendly sales and management staff, really nice physical facilities and very nice service department. management staff, really nice physical facilities and very nice service department. More

Best dealership to go to for new car. Very hands on and upfront about everything. Very forward and honest and easy to process Very hands on and upfront about everything. Very forward and honest and easy to process More

Great atmosphere of everyone around. Everyone was helpful and welcoming. Would recommend to a friend Everyone was helpful and welcoming. Would recommend to a friend More

The dealership itself looks brand new with a clean aesthetic. I received a very high level of customer service from Aaron Rabanal who made the whole process enjoyable and easy aesthetic. I received a very high level of customer service from Aaron Rabanal who made the whole process enjoyable and easy More

We're not on the same page on the vehicle when it's being serviced. serviced. More

I’ve been waiting on a call back for two days about a service appointment. service appointment. More

I am extremely happy with the service received from my sales representative. He was very respectful and patient with us. sales representative. He was very respectful and patient with us. More