
Olympia Nissan
Olympia, WA
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Best service at Bruce Titus Not only do I get free oil change for the life of my car, but the service from Bruce was outstanding! They really take care of their customers! Not only do I get free oil change for the life of my car, but the service from Bruce was outstanding! They really take care of their customers! More
Buying a Murano Very patient attention from Mr. Valloni and Mr. Lukas. We came to a very a fair agreement without any stress or strain. Service Manager even answered Very patient attention from Mr. Valloni and Mr. Lukas. We came to a very a fair agreement without any stress or strain. Service Manager even answered some questions about maintenance. More
Recalls and replace batteries in key Came in for service & Bruce Stewart was exceptionally courteous, helpful & arranged my service quickly. Helped with batteries for keys. He was phenom Came in for service & Bruce Stewart was exceptionally courteous, helpful & arranged my service quickly. Helped with batteries for keys. He was phenomenal to work with. More
Great service I would like to thank Bill for his hard work and patience. He did an excellent job with my purchase and showing me the best options. Thank you I would like to thank Bill for his hard work and patience. He did an excellent job with my purchase and showing me the best options. Thank you More
Very friendly and helpful Found exactly what I want for a great price. Tars was very patient and understanding while going through all the new features on my car. Found exactly what I want for a great price. Tars was very patient and understanding while going through all the new features on my car. More
Very unsatisfied Our sales person and sales manager strictly wanted a sale and after they got us out the door as fast as possible with terrible service, nothing after Our sales person and sales manager strictly wanted a sale and after they got us out the door as fast as possible with terrible service, nothing after that mattered to them. They never did a walk through with our vehicle, just pulled it to the front and we were on our own after that. With that being said, we noticed a pretty big scratch on our back bumper and when we called that same day to let them know, we got the run around of what they'd do yet nothing happened except for us running to the dealership 3 times and them refusing to help us. Then after some time, we were finally able to come in for some service and all they did was glob some paint over the scratch, just made it so much more noticeable. I was ABSOLUTELY stunned that they would send me on my way with such service. This wasn't the only issue we encountered with Lucas (last name of our sales person) and sales manager Tony P. We came in with a pre-approval letter from our bank stating all the information the dealership needed from us to purchase a car, when we were doing all the paperwork, I stated on multiple occasions for them NOT to pull our credit, and they both reassured me that our credit would not be pulled by them or anyone else for any reason, yet after a few weeks we begin receiving multiple denial letters from all the credit companies they sent our info to that we DIDN'T consent to. For the record, it impacted our credit scores tremendously and left me very upset. Overall, this was one of the WORST experiences I've ever had with any delearship and makes me very hesitant about buying a car in the future. More
Excellent Very attentive staff, professional, clean facility. I like that everything is explained, liked having the shuttle, .the ad was done when they said it Very attentive staff, professional, clean facility. I like that everything is explained, liked having the shuttle, .the ad was done when they said it would be done. More
Great professional service Always excellent service. Bruce from the service desk is great and always friendly and helpful. The mainteance team is very thourough to identify any Always excellent service. Bruce from the service desk is great and always friendly and helpful. The mainteance team is very thourough to identify any issues and repair or make reccomendations for repair. They catch things before there is any issuea or major problems. I bought my current and old Nissan Titan from there and use them for my service needs. More
Outstanding Heather is your super star. We did an internet deal that was quick, fair and professionally executed. This purchase was the most enjoyable I have en Heather is your super star. We did an internet deal that was quick, fair and professionally executed. This purchase was the most enjoyable I have encountered in over 17 new car buys. More
Very helpful and nice people to do business with Very nice dealership with helpful qualified sales people. They even held the car and took it off their internet site for sale for my appointment fo Very nice dealership with helpful qualified sales people. They even held the car and took it off their internet site for sale for my appointment for me until I got there that was a very nice thing to do. I recommend this dealership if you ever interested in a vehicle. More