Ole Ben Franklin Motors

Two words: Amazing Experience. The service was amazing and made buying a car relaxing and fun. I'm going to recommend everyone to come to Ole Ben Franklin Motors. and made buying a car relaxing and fun. I'm going to recommend everyone to come to Ole Ben Franklin Motors. More

Was greated with a warm smile. They where happy to help me even in the freezing rain. I was nervous at first, they really made me feel at home. I will recomened to my friends who are in the market to visit me even in the freezing rain. I was nervous at first, they really made me feel at home. I will recomened to my friends who are in the market to visit Ole Ben Franklin first. Couldn't have had a better experiance. Thank you every one who helped me. More

The service here was really good. The head mechanic guy has always been extremely friendly with me and very reasonable about explaining things to me. (I know nothing about cars) Would recommend. has always been extremely friendly with me and very reasonable about explaining things to me. (I know nothing about cars) Would recommend. More

All three gentleman Mike Mencer, Darrell Watson and Keith Speers is whom I had direct contact were professional, personable and efficient. The vehicle was as represented and the negotiation process was stra Speers is whom I had direct contact were professional, personable and efficient. The vehicle was as represented and the negotiation process was straight forward and relatively painless. I found that these guys were approachable, knowledgeable, friendly and accommodating.. Little issues were addressed immediately and the end result was I left with a "new to me" vehicle. I am satisfied with the entire experience including price!!!! Kudos to all involved and yes I would reccomend Ole Ben Franklin. More

Jeff was fun to talk to while I waited in the lobby and the staff was helpful and easy going. This was my first time taking my vehicle there. Did not wait long and will take it back for sure! the staff was helpful and easy going. This was my first time taking my vehicle there. Did not wait long and will take it back for sure! More

Shannon,Darrell,Amy all were very nice. Went above and beyond to help me! Great Job!! I will buy from them again! Thank you very much! Love my truck beyond to help me! Great Job!! I will buy from them again! Thank you very much! Love my truck More

This is a great dealership with great employees and they have a great variety of cars. I purchased a Camry and totally love it. I will go back for my next car. have a great variety of cars. I purchased a Camry and totally love it. I will go back for my next car. More

The dealer looks at your credit and then tells you which car you can afford. As for "owning the bank" I have gotten at least 3 rejection letters from car finance companies that I was not told about. Addit car you can afford. As for "owning the bank" I have gotten at least 3 rejection letters from car finance companies that I was not told about. Additionally, when I gave reference names and numbers (which I had to travel 30 miles to do because the salesman "forgot" to have me do it when I was in there) I was told that the people would only be contacted if I defaulted on my loan, WRONG. My 74 year old mother does not need to be bothered with me having to purchase a car, nor do any of my friends. I was also promised a copy of the CARFAX and I did not get one; however, they did say that I can come down (30 miles again, one way) and pick one up. The car leaks every time it rains and I paid $2000.00 over Kelley Blue Book for it, plus a huge amount of interest. Would I recommend them? NO! Would I ever purchase a car from them again? NO! More

I was looking for a truck when I decided to stop Ole Ben Franklin. They did not have what I was looking for on there lot but I was brought inside where I meet with Darrell. He asked what I was looking for Franklin. They did not have what I was looking for on there lot but I was brought inside where I meet with Darrell. He asked what I was looking for in a truck and I told him he then started searching for my truck. He found me a truck that he thought would fit my needs- ordered it for me and gave me the chance to drive it and make sure it was what I was looking for. The truck was great just what I needed and with a real good deal. It is hard to find a used vehicles that meets your needs and want bust your budget but they where able to do just that. If you are looking for a vehicle and you want good service and a fare deal don't over look Ole Ben Franklin Motors they will try everything they can to meet your needs. I would like to just say thanks to Darrell Watson and Ole Ben. More

Well where do I start at with Will Goodwin......He is a VERY BIG LIAR and said that he was going to do things when we did all paperwork, set up date for service, which service dept knew nothing about, but VERY BIG LIAR and said that he was going to do things when we did all paperwork, set up date for service, which service dept knew nothing about, but then after leaving the day of deal, everything went the complete opposite way and became a very big argument in front of other customers. I DO NOT recommend this dealership because of people like this that can't keep true words but yet wants to act like they are so Christian and perfect; I DO RECOMMEND the SERVICE DEPARTMENT due to people like JEFF BEAN!!!! He is my lifesaver unlike WILLIAM GOODWIN!!! Not sure if the dealership gets to read or see these things that get posted on here, but I know the owner of the dealership is BIG about CUSTOMER SERVICE and he (the owner) along with Jeff Bean is going to make our experience with Mr. Goodwin go from NEGATIVE to POSTIVE. God Bless!!! And just hoping that this dealership can get true customer service people to work here and get the bad apples out!!! More