Ole Ben Franklin Motors
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 374 reviews
My wife and I found a car on there web site we called and got Mr Magdos from the very start of our buying experience it was oblivious that we had a very kind professional gentleman by the time we had closed got Mr Magdos from the very start of our buying experience it was oblivious that we had a very kind professional gentleman by the time we had closed the deal it was dark so after we got the car home the next day we found some small issues with cosmetic so we called and right away Mr Magdos and his manager said no problem they went far beyond what We have experience before in our car buying, I will buy from them again and would suggest to anyone they should as well. By the way they fix a couple of other things that we hadn't notice and really didn't expect them to. Thanks Gino More
I really like the service & attention Jeff gave to the repairs I needed done to the used vehicle I just purchased. He listened to my concerns, was very professional & courteous. He made sure they didn the repairs I needed done to the used vehicle I just purchased. He listened to my concerns, was very professional & courteous. He made sure they didn't put me in a tiny loaner vehicle. (I work with children & have large children)I move supplies & equipment to & from my site. I will pick up my vehicle in a few days & fully expect the repairs & requests to have been cared for at a level of excellence. I have no complaints thus far & look forward to doing more business in the future. More
Great service quick to fix any problems that I had I would defiantly recommend them to any one and if I have the chance I'll come back next time would defiantly recommend them to any one and if I have the chance I'll come back next time More
Very easy and nice to deal with. I havr had some issues with my vehicle and Jeff has always been very helpful and honest. I would recommend them. with my vehicle and Jeff has always been very helpful and honest. I would recommend them. More
We visited Ole Ben Franklin Motors back in August of 2013 and were delighted in the service we received. The atmosphere was pleasant and we had heard from friends that this was the place to go for a vehicle, and were delighted in the service we received. The atmosphere was pleasant and we had heard from friends that this was the place to go for a vehicle, even if you had credit issues. Our fears were put to rest and we drove away with a great Ford Explorer and could not be happier! We haven't needed any service on our Explorer as of yet but I know when we are in need, the experience will be as pleasant as our buying experience! I personally would like to thank Darrell, Marsoulous and the financial guy who helped us speedily through the entire process. I have recommended Ole Ben Franklin to a few friends if they're ever in need of a new or used ride. I have purchased a few vehicles in my day but this was one of the best experiences I have ever had in buying a car. Thanks to everyone at Ole Ben Franklin for their great hospitality, their great patience in listening to my needs in a vehicle and finding me the financial help necessary to drive my explorer home! More
EDDIE , ROB & DARRELL WENT OUT OF THERE WAY TO TRUELY KEEP OUR BUSINESS AND OUR BUSINESS WILL ALWAYS GO TO BENN FRANKLIN THEY HAVE PROVEN TO STAND BY THERE WORD AND REALLY COME THRU. wHEN NO ONE ELSE KEEP OUR BUSINESS AND OUR BUSINESS WILL ALWAYS GO TO BENN FRANKLIN THEY HAVE PROVEN TO STAND BY THERE WORD AND REALLY COME THRU. wHEN NO ONE ELSE GAVE MY HUSBAND A CHANCE BEN FRANKLIN DID AND I WILL RECOMMEND EVERYONE TO GO TO BEN FRANKLIN AUTO. I CAN NOT THANK THEM ENOUGH FOR EVERYTHING THEY DID FOR ME AND MY FAMILY. A VERY BIG THANK YOU EDDIE LUNSFORD, ROB OGLE & DARRELL WATSON FOR MAKING OUR EXPERIENCE SO GREAT. More
Very friendly sales staff. They worked with us to get the best deal possible and even reworked the deal when it was almost done when another bank offered a lower rate. best deal possible and even reworked the deal when it was almost done when another bank offered a lower rate. More
I had a minor problem. Jeff Bean took care of it quickly and efficiently. I will recommend this dealership and service department to my family and friends. and efficiently. I will recommend this dealership and service department to my family and friends. More
Wonderful fast friendly service always has room for an appointments. in an out very quick always has what I need an if not they make sure o have it before I get there !!!!! appointments. in an out very quick always has what I need an if not they make sure o have it before I get there !!!!! More
I had the pleasure of working with Tarl and Darrell, both were very personable, up front , and willing to work with you. I was looking at a used truck that had a few mirror damages both men went above and be were very personable, up front , and willing to work with you. I was looking at a used truck that had a few mirror damages both men went above and beyond what I expect of them to get the truck into excellent shape. I was overall impressed with my car buying experience, and I would recommend this dealership. More