Ole Ben Franklin Motors

4th car purchase from dealership So I had ran into a slight concern with a car i had purchased 8 months prior. I called up and was able to speak with a new manager named lincoln. He So I had ran into a slight concern with a car i had purchased 8 months prior. I called up and was able to speak with a new manager named lincoln. He was very courteous and listened to my problem. After about 5 minutes of talking he encouraged me to come on out and he would take care of my issue personally. Upon arrival Lincoln was quick to assist me and put me in touch with the salesman who had sold me the previous vehicle. The salesman's name was Gino Magdos. Dealing with Gino again was a pleasure, he is very personable and helpful and you get the feeling he truly wants you to leave the lot with a car you are happy with. Between Gino and Lincoln I left the lot about 2 hours later with a car that I was very happy with and that better suited my needs. The only thing that I would recommend is to try and have a finance place you have worked with before ready to go because alot of the finance companies that they work with are more geared towards people with bad credit and therefore the rates are going to be a bit high. My finance placed had already closed at the time of my purchase so they wrote me up under one of their finance companies which was a higher rate, but told me to just get back with them the next day that I was able to get in touch with my own finance company and they would gladly hold off sending in the paperwork so that we could change it out with the information from my finance company. As I stated this is the 4th car I have purchased from this dealership. If you are in the market for a car and perhaps have less then ideal credit this is a great place to go. They are more then happy to print a carfax on any car that you may have an interest in. If you do try them out I cant recommend Gino and Lincoln highly enough, fast, friendly and courteous. I left feeling like I had made 2 new friends. More

Enjoyable car purchase at Ole Ben Franklin Motors, Knoxville I didn't necessarily intend to buy a car today, but stopped by in the rain to investigate possible cars for my 16-yr-old. Mo was working the parking l I didn't necessarily intend to buy a car today, but stopped by in the rain to investigate possible cars for my 16-yr-old. Mo was working the parking lot in spite of the rain, and he worked within my budget rather than trying to sell me more than I wanted. Jamie encouraged me to take the car home or to a mechanic, which I did. When it came time for final negotiations, he was flexible, and the process was jovial rather than stressful. Joe was helpful while I was on the phone w/insurance agent after the purchase was completed. More

focus I pulled on the lot, asked for an economical, newer reliable but affordable car. It took him a little while, but came through with flying colors. They I pulled on the lot, asked for an economical, newer reliable but affordable car. It took him a little while, but came through with flying colors. They stayed after hours and got me what I needed. I'm happy. Thank you Shannon and Harold. More

I would recommend Ole Ben Franklin Motors in Oak Ridge for anyone looking for a new car! This was my first car purchase on my own and Jason Atkins was extremely professional and took very good care of me! for anyone looking for a new car! This was my first car purchase on my own and Jason Atkins was extremely professional and took very good care of me! As well as Darryl Watson and Josh Arnwine. Keith Spears also helped me with financing which made it possible to get my new car. I was highly satisfied and will go to them for my next car purchase, as well as sending everyone I know. Thank you gentlemen! More

Jeff Bean and his service team have always given me incredible service. I always call to make an appointment and Jeff always answers. He is always friendly and really goes above and beyond to make my e incredible service. I always call to make an appointment and Jeff always answers. He is always friendly and really goes above and beyond to make my experience great. No doubts when I drop off my 05 Mustang GT that my car is being taken care of. Ole Ben Franklin is lucky to have Jeff on there staff!! Amanda M. Harvey Knoxville, TN Owner of 2005 Ford Mustang GT (bought May 2013) More

Very impressed w the quality of service; mitch was not pushy, rather well informed and very accommodating to my requests/needs. I will return for sure. pushy, rather well informed and very accommodating to my requests/needs. I will return for sure. More

I could not have asked for a better experience. Gino was amazingly helpful and pleasant to work with. The entire staff at the dealership was very friendly. amazingly helpful and pleasant to work with. The entire staff at the dealership was very friendly. More

The salesman (Joe Rabotte) was extremely helpful with finding me the car I wanted and getting a payment I can afford. The dealership was a clean and friendly place. I also got the best warranty possibl finding me the car I wanted and getting a payment I can afford. The dealership was a clean and friendly place. I also got the best warranty possible! More

My daughter and I went to your dealership on Kingston Pike to purchase an SUV. My experience there was bad. We decided to go to the dealership in Oak Ridge to look for the vehicle the salesman on Kings Pike to purchase an SUV. My experience there was bad. We decided to go to the dealership in Oak Ridge to look for the vehicle the salesman on Kingston Pike said was there. When we got to your new dealership Don Key met us as we were pulling on to the lot. He immediately asked what type of vehicle I was looking for and he then proceeded to show me the inventory. After I decided on the Nissan Rogue, Josh Arnwine worked diligently to get financing for me. I highly recommend Josh and Don. They made my experience at purchasing my Nissan a very pleasant experience. More

My husband and I had a wonderful experience at Old Ben Franklin Motors (OAK RIDGE LOCATION) with Brian Plumlee! After being turned down by several other car lots and being sold 2 lemons last year, we knew Franklin Motors (OAK RIDGE LOCATION) with Brian Plumlee! After being turned down by several other car lots and being sold 2 lemons last year, we knew that we were kind of stuck (or at least that's how we felt). We received a phone call from Brian Plumlee, he was given our information by one of the other lots we had been too and said that he thought he would be able to help us. After a few days of speaking and going back and forth over the phone with information and stuff...we got a call stating to come down to the lot and that they had worked a deal out for us! We couldn't believe it! Honestly, we thought when we got there it would be a different story with minimal down, terrible credit, and the lemons still showing on our credit. Much to our surprise it was NOTHING like that. Brian was completely honest and worked diligently to put together a deal for us that would work both payment wise and lender wise. My husband and I went outside and got to choose a car in our range that we absolutely love! There were some things (minor) like an oil change that needed to be done. They scheduled an appointment with their service dept. at the Knoxville location and everything was handled immediately for us! We walked away with a reliable vehicle at a decent price and were treated wonderful. I could not have asked for a better salesman!! Thank you so much Brian Plumlee (BJ)!!!! More