Ole Ben Franklin Motors

Went Above and Beyond! We cannot say enough great things! Eddie handled our entire transaction in an efficient and professional manner. He and the dealership went above and We cannot say enough great things! Eddie handled our entire transaction in an efficient and professional manner. He and the dealership went above and beyond. We had tried getting other dealerships to work with us. They would take our information but never followed up with us. Eddie followed up with us on a routine basis and let us know the minute they got the type of vehicle we were looking for. Because our situation is a little bit unique, he had to do some extra work and jump through some hoops for us. Ole Ben Franklin came through for us. Eddie made multiple trips to our home to make sure everything was done properly. Thank you so much for helping us find the vehicle we wanted. We also appreciate you taking time to deal with the other parties involved. Thanks tons! We WILL be letting others know how wonderful you have been! More

Wonderful service at the oak ridge location!! I went to the Oak Ridge location a little leery since it was my first time purchasing a vehicle on my own. I left with a car that I'm in love with. Do I went to the Oak Ridge location a little leery since it was my first time purchasing a vehicle on my own. I left with a car that I'm in love with. Don Key and the rest of the staff there at Ole Ben Franklin Motors are among some of the friendliest and most helpful people I have ever met. Don especially went out of his way to get the best deal that he could for me and my daughter. He was patient, explained everything to me and completely walked me through the whole process. If you're looking for a vehicle, you can't beat their service or their prices. I'll definitely be purchasing from them again. Thank you guys so much!!! I love my car! More

worst experience with a dealership ever was not informed that vehicle needed major repair work and that safety wasn't a concern for this dealer, would never advise anyone to buy from them. was not informed that vehicle needed major repair work and that safety wasn't a concern for this dealer, would never advise anyone to buy from them. More

OAK RIDGE - Ole Ben Franklin Motors Yes Frank I went to the Oak Ridge location!! I am so glad I did these guys were just amazingly AWESOME! How they went above and beyond just blows my m Yes Frank I went to the Oak Ridge location!! I am so glad I did these guys were just amazingly AWESOME! How they went above and beyond just blows my mind. Especially Don Key!! I will recommend y'all to anyone I know looking for a vehicle!! I think we will be friends for life!!!! Because I think my son is going to steel my pretty Jeep. More

Appreciating the Underdog! In spite of his not being referred to so well around the office, I found Mr. Bernard to be a quite delightful, God-fearing, sincere, honest, and carin In spite of his not being referred to so well around the office, I found Mr. Bernard to be a quite delightful, God-fearing, sincere, honest, and caring man.He was the one who assisted in my decision of purchasing the vehicle. Had he not been involved in the deal, and spoke to me as he did, I more than likely would have gone elsewhere. He did not give me the vibe or impression of just trying to make a sale or that he was "getting over" on a woman who knew nothing about cars. I am so far very happy with my purchase. More

Straightforward Man, Straightforward Work Mr. Mencer and his team did an excellent job diagnosing and repairing the few things that were wrong with my vehicle. He kept me informed of what was Mr. Mencer and his team did an excellent job diagnosing and repairing the few things that were wrong with my vehicle. He kept me informed of what was going on when he had to order parts and during the whole waiting process. He initially thought that I might have to make a return appointment but that turned out not to be necessary because they managed to get everything repaired in that one day. He was very nice to me, and also funny at times. I would have no problem returning to him if service was needed on my vehicle again. More

Fantastic Experience There's little I like less than car shopping to be honest. I went in to Ole Ben Franklin motors just to look around and got a great deal on a car. T There's little I like less than car shopping to be honest. I went in to Ole Ben Franklin motors just to look around and got a great deal on a car. The sales staff was wonderful and the Sales Manager was excellent as well in working with us. I'll be more than happy to recommend OBF Motors to anyone. Wonderful experience. More

Mercedes Best experience in buying a car got me financed so I can rebuild my credit.I'm very happy with all aspects of this experience.I will highly recommend Best experience in buying a car got me financed so I can rebuild my credit.I'm very happy with all aspects of this experience.I will highly recommend them to everyone More

Fixing my ac Awesome awesome awesome great customer service ..... Joe mencer is the best I know he worked around my schedule and always told me the truth even if i Awesome awesome awesome great customer service ..... Joe mencer is the best I know he worked around my schedule and always told me the truth even if it wasn't good ... Keep up the good work guys More

THIS IS FOR THE OAK RIDGE DEALERSHIP Don was great, he listen to us (my wife and I) when we discussed what we could afford and then he showed us what would fit our budget. I had no idea i Don was great, he listen to us (my wife and I) when we discussed what we could afford and then he showed us what would fit our budget. I had no idea i would be leaving that day with an SUV that was ten thousand time better then my current car, oh and i didn't need to trade in my car, simple down payment and off i went with my newer car. More