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Old Orchard Nissan - Service Center

Skokie, IL

4.8
1,227 Reviews

1,227 Reviews of Old Orchard Nissan - Service Center

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July 14, 2024

We were passing through on a roadtrip and had a sudden failure from the windshield wipers on our Armada. Called Old Orchard Nissan while on the road and they had the parts to fix things. It didn’t phase t More

by grayewen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive experience at Old Orchard Nissan. Your satisfaction is our priority!

July 14, 2024

Great service! !!! 1st time using Old Orchard Nissan. Very Satisfied with the service, will use them again. The workers were very knowledgeable and friendly. More

by bh4354905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you for taking the time to provide feedback about Old Orchard Nissan. We value your opinion and are glad to hear about your positive experience.

July 13, 2024

I’ve been a customer of Old Orchard Nissan since 2016 to get service and regular maintenance. Today, my experience with Mary has been the greatest customer service experience, I’ve had at a car dealership. More

by lekrekercoinap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you for taking the time to provide feedback about Old Orchard Nissan. We value your opinion and are glad to hear about your positive experience.

July 12, 2024

I want to give a special thanks to service advisor, Mary for her wonderful customer service skills. She showed empathy and a genuine concern while addressing my issues and was able to return my vehicle earl More

by miltonvirginia294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you for taking the time to provide feedback about Old Orchard Nissan. We value your opinion and are glad to hear about your positive experience.

July 11, 2024

Linda helped us with our recall and it was so easy. She kept us updated and even got us a rental. She's the best advisor I’ve had in a long time. She’s amazing. More

by elainemccoll53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LInda
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you for taking the time to provide feedback about Old Orchard Nissan. We value your opinion and are glad to hear about your positive experience.

July 09, 2024

Recently worked with Bindi in service. He was very friendly and communicated with me throughout the whole process. My car is running great now, thank you! More

by emilybruce403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you for leaving a review for Old Orchard Nissan. We value your input and are pleased to hear about your experience.

July 09, 2024

Great experience in the service department. Linda was very friendly, but didn't try to sell me a bunch of work. My car was fixed promptly. Thank you! More

by suttondianne81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LInda
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you for leaving a review for Old Orchard Nissan. We value your input and are pleased to hear about your experience.

July 07, 2024

If you are looking for a place to care for your vehicle, you need to try Old Orchard Nissan. I have been having my Armada serviced there for several years. The service department is very professional. Recen More

by bm9715961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you for taking the time to provide feedback about Old Orchard Nissan. We value your opinion and are glad to hear about your positive experience.

July 06, 2024

I recently visited Old Orchard Nissan for an oil change, and I must say, the experience was absolutely fantastic! From the moment I walked in, I was greeted by a friendly, courteous, and professional staff More

by vustalkr27987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you so much for sharing your positive experience working with Old Orchard Nissan! We pride ourselves on timely communication, professionalism, and providing an all-around good experience.

July 05, 2024

I was very impressed with the service on my vehicle. The service advisor was in good communication with me the whole time and it made me feel like I was getting good customer service. The service staff More

by pehero2daykoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 22, 2024 -

Old Orchard Nissan responded

Thank you so much for sharing your positive experience working with Old Orchard Nissan! We pride ourselves on timely communication, professionalism, and providing an all-around good experience.