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Old Orchard Nissan - Service Center

Skokie, IL

4.8
1,227 Reviews

1,227 Reviews of Old Orchard Nissan - Service Center

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December 01, 2016

Worst service experience Whenever I call to schedule service, I have nightmare. On the web it says appointment are recommended by not required. But when you go without appoint More

by Jitin Kamdar
Recommend Dealer
No
Employees Worked With
Julia Gertsman
Dec 12, 2016 -

Old Orchard Nissan responded

We apologize your experience with our store was not to your standards. We understand your frustration and would like to make things right for you. Our Service Manager - Jim Hochberg would like to talk to you about your experience so this does not happen again. You can reach him at 847-965-3460 or at jhochberg@martinnissan.com

September 30, 2016

Great Service I did not even buy my Nissan Leaf at Martin Nissan.But they are so nice and very helpful. When i bought my Leaf at Arlington Nissan they did not show More

by Lady Leaf
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Roque
August 26, 2016

Easy experience I had purchased another vehicle back in 2013. That was an easy buy. Now I traded the old vehicle and purchased a 2016 Rogue. Easy to choose, test drov More

by ccieman10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcohm Thurman, Tom Pazienza
April 04, 2016

Thanks Martin Nissan! I love Martin Nissan, especially Tom Hoyland and my new favorite, Jason Vargas who i just met tonight. These guys are down to earth and will walk you More

by Rachelpujol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hoyland, Noelle Kruppa, Jason Vargas
August 28, 2015

service department took my nissan in there i had a few problems and they bold faced lied to me and told me its not worth there time to look at it and fix it very unhap More

by autoboy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
john service writer
Aug 28, 2015 -

autoboy10 responded

Jim Hochberg is the one who lied and was very hard to deal with him and his employees can not get there story strait they were telling me they were doing things and it never happened

May 06, 2015

Purchase without Pain! I have been dealing with Martin Nissan for a few years now and it has been quite a great experience as it relates to purchasing vehicles, service, cus More

by Roguegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Malcohm Thurman, Samantha Ingles, David Cederquist
May 24, 2013

The service department here is excellent. Highly recommend them. Even though I stay 25 miles away and have a closer Nissan dealer 1 mile away, I keep returning to Martin for all my service or purch More

by eloy_mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Martinez
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