1,022 Reviews of Olathe Ford Lincoln - Service Center
Recall service Gary was great to work with. He went out of the way to make sure I was happy and offer text and iternet tracking of the repair progression. Excellent Gary was great to work with. He went out of the way to make sure I was happy and offer text and iternet tracking of the repair progression. Excellent customer service! More
Warranty visit Shawn was great! He listed to what my concerns were & addressed them, fully! The service folks couldn't solve one item, but explained why, which was u Shawn was great! He listed to what my concerns were & addressed them, fully! The service folks couldn't solve one item, but explained why, which was understandable. More
Efficient/courteous/informative/personal care Josh Englebrake explained in detail what was done to address the repair to my brakes, also located some in house coupons to assist with the cost, and Josh Englebrake explained in detail what was done to address the repair to my brakes, also located some in house coupons to assist with the cost, and also arranged transportation to and from my home during the repair period. Previously, Josh was the person I dealt with last month when I brought the car in for its regular check (when they discovered the brake problem) -- he was most helpful in his explanation pre and post that visit, introduced the idea of the need for addressing the brakes. He was always most courteous, very informative, and accessible during both of these visits. I will return because of his good service and Olathe Ford's. More
Clutch Replacement in Ford Fiesta Always satisfied with Olathe Ford's service - they take the time to explain things so that non-mechanical people can understand. I feel like they tru Always satisfied with Olathe Ford's service - they take the time to explain things so that non-mechanical people can understand. I feel like they truly care about their customers. More
Fast and friendly service. It was a full day repair, and it was done in half that time. The shuttle service made it even more convenient. Great staff! service. It was a full day repair, and it was done in half that time. The shuttle service made it even more convenient. Great staff! More
Always excellent service level Matt is always taking great care of our account. If he isn’t available the other service advisors jump in to help us. We service our fleet of trucks a Matt is always taking great care of our account. If he isn’t available the other service advisors jump in to help us. We service our fleet of trucks at this location. More
Works package Excellent service. Service was fast and complete. Very nice staff. I would recommend this service department and dealership to everyone I know. Ha Excellent service. Service was fast and complete. Very nice staff. I would recommend this service department and dealership to everyone I know. Having been using them since we moved to Kansas. More
The best Lincoln dealership in Kansas I have been a customer of the Olathe Lincoln service department for several years ... I'm impressed by the care and knowledge of the service managers I have been a customer of the Olathe Lincoln service department for several years ... I'm impressed by the care and knowledge of the service managers ... Mike and Mindy make each visit something to look forwatd to. More
Quick Lane Have used Olathe Ford for both vehicle purchases and service for the last 20 years. Best service around. Always honest regarding status of vehicle mai Have used Olathe Ford for both vehicle purchases and service for the last 20 years. Best service around. Always honest regarding status of vehicle maintenance. Keep me posted on future service needs of my vehicles. More
Oil Change Dropped truck off to have the oil changed. The drop off process was quick and easy. Was called within an hour asking me to replace wiper blades whic Dropped truck off to have the oil changed. The drop off process was quick and easy. Was called within an hour asking me to replace wiper blades which i did. Got text 5 minutes later saying oil change was complete. More