Olathe Ford Lincoln - Service Center

Great service. Service took longer than I thought but I don’t think that was Ford or Kurt’s fault!! I just had different expectations. The customer service part was Service took longer than I thought but I don’t think that was Ford or Kurt’s fault!! I just had different expectations. The customer service part was outstanding! More

Satisfaction Preventive maintenance Items needing attention were explained to me with no pressure applied. They have always been direct and honest in my dealings Preventive maintenance Items needing attention were explained to me with no pressure applied. They have always been direct and honest in my dealings with them. They have earned my highest degree of trust. I was once told by a local "discount" tire dealer that my Mercury had a leak that would cost about $400 to repair. I took my Mercury to Olathe Ford/Lincoln for a second opinion, and I was told that the "leak" was caused by a spill that happened when the tire dealer serviced my car. Since that time a couple of years ago, I always take my car to Olathe Ford/Lincoln for periodic maintenance. More

Returning patron Very quick, friendly and courteous. Thorough explanation of finding with estimate of time and cost. Been a customer of Olathe Ford for years. Will Very quick, friendly and courteous. Thorough explanation of finding with estimate of time and cost. Been a customer of Olathe Ford for years. Will return again More

Fleet Truck Service Kurt does great job keeping us apprised of repair progress and pricing. They do their best to provide timely service for our Fleet and have not had an Kurt does great job keeping us apprised of repair progress and pricing. They do their best to provide timely service for our Fleet and have not had any quality issues with workmanship.. More

First service on new MKX. Trust Mike in Lincoln service. Trust Mike in Lincoln Service to make sure everything is done properly and within a reasonable amount of time. Mike and Mindy have always been respec Trust Mike in Lincoln Service to make sure everything is done properly and within a reasonable amount of time. Mike and Mindy have always been respectful and pleasant in the years I have dealt with Olathe Lincoln service. More

Love this place! Everyone here is GREAT. Very helpful. They always make an effort to make sure everything is taken care of in a timely manner. I would highly recomme Everyone here is GREAT. Very helpful. They always make an effort to make sure everything is taken care of in a timely manner. I would highly recommend them. More

Very helpful everyone was very friendly and helpful. Made sure to explain the problem fully and how they would go about fixing it. I highly recommend this dealersh everyone was very friendly and helpful. Made sure to explain the problem fully and how they would go about fixing it. I highly recommend this dealership and service department. More

Tail Gate Latch Replacement The latch on my tailgate broke. The cost of the repair ended up being 1/4 of the estimated cost of the part and labor. I was very appreciative for t The latch on my tailgate broke. The cost of the repair ended up being 1/4 of the estimated cost of the part and labor. I was very appreciative for that. More

Service visit Overall experience was good. The service manager provided the attention to detail I needed to address all of my concerns in regard to my truck. Much Overall experience was good. The service manager provided the attention to detail I needed to address all of my concerns in regard to my truck. Much appreciated. More

Outstanding job Josh Englebrake was Awesome with me but I’m broke everything down to where I can understand it It was also the polite and courteous no reply yeah And Josh Englebrake was Awesome with me but I’m broke everything down to where I can understand it It was also the polite and courteous no reply yeah And Lance was awesome work on my truck More