Olathe Ford Lincoln - Service Center

Recall Work Service was fast and friendly. I was in and out within 30 minutes. The staff was very helpful and curtious. Overall a very good experience. Service was fast and friendly. I was in and out within 30 minutes. The staff was very helpful and curtious. Overall a very good experience. More

Extremely happy Great communication during the process, big thank you to Vince. I felt like he served as my advocate against the big insurance companies. He made su Great communication during the process, big thank you to Vince. I felt like he served as my advocate against the big insurance companies. He made sure my car was repaired to original factory specifications. Insurance company estimate $4800, actual final repair bill $15200. Vince made sure the job was done right. More

Very professional and great! The gentleman helping me, Michael Wells, was very professional and accurate about how much time I would be waiting for my truck. I've been here many The gentleman helping me, Michael Wells, was very professional and accurate about how much time I would be waiting for my truck. I've been here many times and always leave happy! Love the car wash! More

The works oil change For the same price, or cheaper than the “chain” shops, I get great service, including a tire rotation, car wash, and the benefit of establishing a mai For the same price, or cheaper than the “chain” shops, I get great service, including a tire rotation, car wash, and the benefit of establishing a maintenance record with the manufacturer of my car. It usually takes longer than the other guys: 1-2 hrs, but I just found out they offer free shuttle service to and from anywhere within about 10 miles. Drop the car off, get a ride home, get a ride back when they are finished. More

Service Review A great experience and short wait for the service you expect from Olathe's premier Ford dealer. When you want it done right trust the mechanics at Ola A great experience and short wait for the service you expect from Olathe's premier Ford dealer. When you want it done right trust the mechanics at Olathe Ford. More

Great service experience. I had a great service experience with my pickup. Friendly customer service. My truck was repaired in a timely manner. I really appreciated the loan I had a great service experience with my pickup. Friendly customer service. My truck was repaired in a timely manner. I really appreciated the loaner car! More

Service Review Great customer service. Vehicle fixed in a timely manner and work was done great. Shawn followed up and provided wonderful customer service through th Great customer service. Vehicle fixed in a timely manner and work was done great. Shawn followed up and provided wonderful customer service through the entire process. More

Wonderful experience Chuck was extremely helpful and pleasant. He made my experience seamlessly smooth! I won’t hesitate to recommend your service department to everyone! Chuck was extremely helpful and pleasant. He made my experience seamlessly smooth! I won’t hesitate to recommend your service department to everyone! Thank you! More

Efficient & Quality Service The staff were very friendly and professional. I did not have to wait long and this was important as I did not have an appointment for this service. I The staff were very friendly and professional. I did not have to wait long and this was important as I did not have an appointment for this service. I had a problem with my phone not synching with my vehicle (unrelated to the service I came in for on my car-oil change and tires rotated) and immediately two gentleman came over to help me with this problem. They were very helpful and accommodating and the problem was solved! More

Exceptional service and customer satisfaction This morning I came in for routine maintenance for my 2014 Mustang. I was greeted by Jason Moss who wrote up my order and patiently answered a couple This morning I came in for routine maintenance for my 2014 Mustang. I was greeted by Jason Moss who wrote up my order and patiently answered a couple question I had. The work was completed within about an hour and then Jason came into the customer lounge, where I was waiting, to explain what had been done to my car and what the overall diagnosis was. Jason obviously aimed for customer satisfaction and I appreciate his professionalism and friendliness. I have been to the service department several times since I bought my car from you and every time I have been treated with utmost courtesy and eager-to-please service managers. It would be easier for me to take my car to an auto repair shop closer to my home but I feel driving the 10+ miles to Olathe Ford is worth the time because of the wonderful service I get from you. I will continue to be an Olathe Ford customer for a long time. (And how ironic, I found out today was National Mustang Day!) Sharon Stevens More