Olathe Ford Lincoln - Service Center

Quick Lane Staff is always friendly, professional and courteous. They're willing to make the service experience as pleasant as possible even when faced with less Staff is always friendly, professional and courteous. They're willing to make the service experience as pleasant as possible even when faced with less than desirable conditions. More

Fabulous! On Easter Sunday, 200 miles from home, we had car trouble while in Olathe. We had planned to return home late that evening so hadn't brought our medic On Easter Sunday, 200 miles from home, we had car trouble while in Olathe. We had planned to return home late that evening so hadn't brought our medicine nor change of clothes. Our son called the Olathe Ford dealer personally the following morning and explained our situation. He immediately had us bring the car to the dealership and provided us with a loaner vehicle so we could return home. After tech diagnosed and fixed the problem in a timely fashion we were able to return home in our own vehicle shortly after lunch. Very accommodating and caring dealership!! More

As always, Friendly atmosphere and Excellent service I service my Ford Fusion Hybrid at Olathe Ford Lincoln on a regular basis and have dealt with many different personnel since I have owned my Ford. Ev I service my Ford Fusion Hybrid at Olathe Ford Lincoln on a regular basis and have dealt with many different personnel since I have owned my Ford. Every person I’ve dealt with has been courteous and always helpful. I am always pleased with the outstanding service I receive. I drive from downtown Kansas City, Missouri. The excellent, friendly atmosphere and outstanding service is most definitely worth the drive! More

Major Engine Repair and more I recently bought a used 2016 Explorer form another dealer only because I wanted specific features that were difficult to find together. First issue I recently bought a used 2016 Explorer form another dealer only because I wanted specific features that were difficult to find together. First issue I had was that seat belt light came on and I brought in to have a repair done that went fine. Then, not two weeks after the rear heated seats and engine light came on (I don't think it was related to the previous repair). Turns out the tech found metal fragments in engine and a new engine was needed. I really appreciate the honesty in diagnosing a repair of that magnitude for a car I did not buy at your dealership! I have now put over 2000 miles on the engine and runs perfect and hoping I have no new issues. I would like to give Jason Moss kudos! He did a great job keeping me updated throughout the process and made a very inconvenient situation a tolerable experience! More

Service advisor was very courteous and efficient.Work was done very fast, The customer lounge is very nice and well equipped. by the way my name is Bob advisor was very courteous and efficient.Work was done very fast, The customer lounge is very nice and well equipped. by the way my name is Bob May not Nay. More

First Service on New MKX The service I received for my new MKX was very detailed, organized and professional. The service adisor, Mindy, was totally prepared for me with an a The service I received for my new MKX was very detailed, organized and professional. The service adisor, Mindy, was totally prepared for me with an awaiting loaner vehicle. She explained everthing that would be done and even gave my beauty a complimentary wash! At the end, I received a paper that included everything that was done - a very nice way to keep records on maintenance. Thank you all at Lincoln Ford Olathe! I wouldn't buy from anyone else after all the personal attention to detail! More

A+ Well Done A+ Well trained staff in all departments that do their best to keep all customers happy and satisfied. Do all my service at Olathe Ford Lincoln and Ol A+ Well trained staff in all departments that do their best to keep all customers happy and satisfied. Do all my service at Olathe Ford Lincoln and Olathe Ford RV. More

Service Josh is great and very friendly. Steve Andersen isn’t so bad either. Olathe fords quick lane is the best quick lane in Olathe Kansas Josh is great and very friendly. Steve Andersen isn’t so bad either. Olathe fords quick lane is the best quick lane in Olathe Kansas More

Service on the Lincoln side is always great. They always take care of me when I'm there. Friendly service is refreshing. And I like having my car washed. Always a bonus. I'll buy more cars he They always take care of me when I'm there. Friendly service is refreshing. And I like having my car washed. Always a bonus. I'll buy more cars here. More

Exceeded expectations Matt Hale and the staff always jump on our commercial fleet and usually get the repair done sooner than expected. We appreciate their response. From D Matt Hale and the staff always jump on our commercial fleet and usually get the repair done sooner than expected. We appreciate their response. From Dave Romstedt, Martin, Matt and all the service advisors welcome us when we show up and respond to any concerns. More