1,022 Reviews of Olathe Ford Lincoln - Service Center
Great visit as always! Went in for an oil change, and spoke to the technician about a rattle in the rear end. After completing the oil change, they looked at the rear end an Went in for an oil change, and spoke to the technician about a rattle in the rear end. After completing the oil change, they looked at the rear end and found some loose bolts. They tightened them and told me it happens at times. Also if I heard it again, to bring it back and they would fix it right up. More
Great Mike Wells went out of his way to work me in due to my tight schedule. Communication was excellent and quality of work is what I would expect from a L Mike Wells went out of his way to work me in due to my tight schedule. Communication was excellent and quality of work is what I would expect from a Lincoln service department! More
Great Service I can't say enough about the service at Olathe Lincoln. I'm old enough to remember when auto dealerships had service departments which spent more tim I can't say enough about the service at Olathe Lincoln. I'm old enough to remember when auto dealerships had service departments which spent more time denying warranty coverage and doing mediocore service. Thankfully those days are long gone and nowhere proves it better than Mike Dyster and the services provided by Olathe Lincoln. Mike is highly knowledgeable and totally honest. He is the opitome of a service manager. From the moment I drove my Lincoln MKS into the service bay till I drove it home I was treated as the PURPOSE of his work ... not the CAUSE of his work. I was so pleased to have been loaned the use of a 2017 Continental whie my MKS was in the shop. Would I recommend Olathe Lincoln to others? Without the least hesitation!!! I will return to buy a new Lincoln there ... at a dealership that values its customers. More
Fast and curteous service. Kurt was quick to respond upon my arrival. All service that I requested (oil change and tire rotation)was performed quickly and professionally. My v Kurt was quick to respond upon my arrival. All service that I requested (oil change and tire rotation)was performed quickly and professionally. My vehicle was retrieved soon when I came to pick it up. I was also able to utilize the car wash code with no difficulty.. More
Great Body Shop I have used the Body Shop many times for minor fixes. They do an outstanding job. They are easy to deal with and fair in their pricing. Mark Hardma I have used the Body Shop many times for minor fixes. They do an outstanding job. They are easy to deal with and fair in their pricing. Mark Hardman does a great job managing the body shop and making sure you are totally satisfied! More
5000 mile service Mike always strives to take excellent care of his customers. He seems to follow the vehicle throughout its service appointment and stays on top of it. Mike always strives to take excellent care of his customers. He seems to follow the vehicle throughout its service appointment and stays on top of it. More
Service Mike and his staff at Olathe Lincoln Serice Dept have always taken care of our needs and provided us with EXCELLENT service. We are starting to think Mike and his staff at Olathe Lincoln Serice Dept have always taken care of our needs and provided us with EXCELLENT service. We are starting to think about our next purchase of a new car - and if we choose to buy a new Lincoln from Olathe Lincoln it will in no small way be because of the personal service we have received from Mike. More
Oil change Always a pleasant experience going to the Olathe Ford Quick Lane. Popular place so make sure you get in early or make an appointment. However it does Always a pleasant experience going to the Olathe Ford Quick Lane. Popular place so make sure you get in early or make an appointment. However it doesn't take long if you walk in. I'd rather them do a thorough inspection on my vehicle then just change the oil and kick it out the door. Definitely worth it! Will be back. More
Check engine light on & weakened power Repairs successfully completed by diesel mechanic. Mike was my service manager & kept me informed during the 3 hour process. Have driven truck 50 mile Repairs successfully completed by diesel mechanic. Mike was my service manager & kept me informed during the 3 hour process. Have driven truck 50 miles since job done today & had good power. More
Routine Service Quality, friendly service as I have come to expect over the years of service to my Ranger. The work was completed in the estimated time. Additiona Quality, friendly service as I have come to expect over the years of service to my Ranger. The work was completed in the estimated time. Additional service was identified during inspection and is scheduled. Was given a ride home with no wait time. Great service! More