1,023 Reviews of Olathe Ford Lincoln - Service Center
Good Folks I have purchased several cars and trucks from Olathe Ford, good people, great service. Although I do not need it, they have play room for kids! I have purchased several cars and trucks from Olathe Ford, good people, great service. Although I do not need it, they have play room for kids! More
Great Service! Craig was great in keeping me informed about our work truck repair and the service was done in a timely manner. Recommend using Olathe Ford for your s Craig was great in keeping me informed about our work truck repair and the service was done in a timely manner. Recommend using Olathe Ford for your service. More
In and Out if you make an appointment for The Works My appointment was at 7:00 am and I was home by 8:30 am. Very fast service. Also appreciate getting the list of everything that was checked plus g My appointment was at 7:00 am and I was home by 8:30 am. Very fast service. Also appreciate getting the list of everything that was checked plus getting a free car wash. More
In and out fast for an oil change Very helpful and quick. Great Lounge and explained everything in detail. Fist oil change after purchasing was great. Will definitely be back to have Very helpful and quick. Great Lounge and explained everything in detail. Fist oil change after purchasing was great. Will definitely be back to have the truck worked on in the future, More
Excellent customer setvice They treat you like royalty. Came in for maintenance service and was in and out in the 45 minutes they predicted. Customer service is the best I’ve ev They treat you like royalty. Came in for maintenance service and was in and out in the 45 minutes they predicted. Customer service is the best I’ve ever. More
Flat tire repair I live alone and woke up to a flat tire. I called Olathe Ford for help. Brad was so helpful and understanding of my situation. He arranged for the I live alone and woke up to a flat tire. I called Olathe Ford for help. Brad was so helpful and understanding of my situation. He arranged for the tow. The tow service put air in the tire. I drove immediately to Olathe Ford. Brad met me in the drive and took care of Everything! Tire was fixed. As usual, I had an excellent experience with Olathe Ford! More
Fixed problem and cost less than expected Had problem with radio not turning on, navigation not working, and voice options not working. Expected large repair bill, but turned out it was the ba Had problem with radio not turning on, navigation not working, and voice options not working. Expected large repair bill, but turned out it was the battery. It was replaced and most was working. After talking with advisor I still had to do a master reset to finally get it all working correctly. The only item I had a problem with was the updates from service advisor. Was told it would be done the next morning and around 3 the next afternoon after trying to reach the advisor by phone with no luck, I got a text message that it was done. More communication (not texting) would have made it a better experience. More
Oil change/tire rotation. Had a great experience again. No issues, quick and easy. Able to work in the waiting area while the truck was in line. Will return for more work, shou Had a great experience again. No issues, quick and easy. Able to work in the waiting area while the truck was in line. Will return for more work, should I need it. More
Service quality We always have great service. We don't go anywhere else. They know who we are and call us by name. My Lincoln has 95,000 miles and they have taken We always have great service. We don't go anywhere else. They know who we are and call us by name. My Lincoln has 95,000 miles and they have taken great care as if it was their own. More